Knowledge Library

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Driver Update 104 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 05 May 2016 | Cref: DWN5122555 | Last Updated:27 Mar 2024

Troubleshooting CC4 build issues after installing CC4UPD203 You need to be logged in to access this content

Describes scenarios that may lead to build failures after installing CC4UPD203.

Published: 04 Oct 2017 | Cref: TEC5897397 | Last Updated:23 Jul 2024

Explains the steps to take if the malware has been detected while accessing Microsoft 365 within Glow.

Published: 07 Dec 2018 | Cref: TEC6561579 | Last Updated:12 Dec 2022

Best practice advice for Trend Micro on-premise You need to be logged in to access this content

Provides advice on installing Trend Micro Worry-Free Business Security Advanced.

Published: 26 May 2017 | Cref: TEC5666650 | Last Updated:30 May 2024

How to update the MARS Agent for RM Cloud Backup You need to be logged in to access this content

Provides steps to update the Microsoft Azure Recovery Services Agent (MARS).

Published: 15 Feb 2017 | Cref: TEC5573761 | Last Updated:04 Oct 2024

CC5 computer build and onboarding You need to be logged in to access this content

Describes the process of taking any Windows 11 compatible device and onboarding it into CC5.

Published: 29 Jul 2025 | Cref: TEC10319085 | Last Updated:19 Aug 2025

Explains why you may see an error, or an unexpected message, when clicking the Education City app tile on your Launch Pad.

Published: 14 Aug 2013 | Cref: TEC3440727 | Last Updated:12 May 2022

Microsoft .NET Framework 4.6.2 for Community Connect 4 ... You need to be logged in to access this content

Instructions for downloading and installing Microsoft .NET Framework 4.6.2 for Community Connect 4 networks.

Published: 16 Feb 2018 | Cref: TEC6103448 | Last Updated:01 Mar 2023

RM Tutor 6.1 Mobile Device Licensing Tool You need to be logged in to access this content

The RM Tutor 6.1 Mobile Device Licensing Tool allows RM Tutor 6.1 to connect to iOS, Android and Chrome mobile devices.

Published: 05 Jul 2016 | Cref: DWN4787789 | Last Updated:27 Feb 2023

How to change the macro security level for Microsoft Office ... You need to be logged in to access this content

Describes how to change the macro security level for Microsoft Office components on a Community Connect 4 network.

Published: 26 Jan 2009 | Cref: TEC1375974 | Last Updated:27 Apr 2023

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