Explains why RM Unify AD Sync assigns the wrong email address to an RM Unify user account.

Published: 14 Sep 2022 | Cref: TEC8709355 | Last Updated:14 Sep 2022

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:28 Sep 2022

Details the steps to be followed when enabling RM Unify MIS Sync for Arbor.

Published: 06 Aug 2021 | Cref: TEC7707997 | Last Updated:18 Nov 2022

Provides a summary of the different AD Sync deployment configurations supported.

Published: 06 Mar 2014 | Cref: TEC3805265 | Last Updated:07 Jul 2020

Explains how any Teaching or Non-Teaching Staff account is able to reset a student user's RM Unify password.

Published: 13 May 2020 | Cref: TEC7270832 | Last Updated:27 Apr 2022

Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.

Published: 13 May 2020 | Cref: TEC7298947 | Last Updated:26 Apr 2022

Describes how to unlink an RM Unify account from an RM SafetyNet account.

Published: 09 Jul 2020 | Cref: TEC7380596 | Last Updated:13 Jul 2022

Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:10 Oct 2022

Explains why error "Security Warning" is displayed by the browser when you access a saved password app in RM Unify.

Published: 23 May 2014 | Cref: TEC3906543 | Last Updated:12 Dec 2022

Explains why an error message "ERROR,"GetIdentity","The email id of the user selected to send to Unify does not match the required format."" is ...

Published: 11 Mar 2021 | Cref: TEC7747525 | Last Updated:08 Mar 2022