Explains why users may show with a password length of zero on a Google Workspace organisation federated with RM Unify.

Published: 23 Jul 2018 | Cref: TEC6354851 | Last Updated:05 Sep 2022

Explains why one or more students are not placed in their 'year of entry' organisational unit.

Published: 04 Aug 2020 | Cref: TEC7395023 | Last Updated:30 Sep 2022

Explains why a disabled RM Unify user that was provisioned from Active Directory cannot be deleted.

Published: 12 Jan 2017 | Cref: TEC5417467 | Last Updated:10 Jan 2022

Explains why an error message "Sorry, an error occurred while processing your request" is displayed when you click any Microsoft 365 app tile from ...

Published: 19 May 2021 | Cref: TEC7825994 | Last Updated:17 Mar 2022

Explains why users with spaces in their network account names will be prevented from accessing the Internet via RM SafetyNet proxy servers.

Published: 29 May 2020 | Cref: TEC7312071 | Last Updated:12 May 2022

Explains why the error message "Error 1923.

Published: 11 Aug 2022 | Cref: TEC8715310 | Last Updated:11 Aug 2022

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:08 Sep 2022

Explains why RM Unify AD Sync assigns the wrong email address to an RM Unify user account.

Published: 14 Sep 2022 | Cref: TEC8709355 | Last Updated:14 Sep 2022

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:28 Sep 2022

Provides a summary of the different AD Sync deployment configurations supported.

Published: 06 Mar 2014 | Cref: TEC3805265 | Last Updated:07 Jul 2020