Troubleshooting slow logon issues

Provides guidance for checking what happens during a typical user log on.

Published: 17 Oct 2014 | Cref: TEC4101104 | Last Updated:04 Oct 2024

Outlines some diagnostic information to help troubleshoot user issues with SSL Connect.

Published: 19 Mar 2020 | Cref: TEC7269808 | Last Updated:23 Jul 2024

Tuning your Community Connect 4 network to improve log on ...

Describes how to improve user log on times on CC4 networks.

Published: 16 Jun 2011 | Cref: TEC1622957 | Last Updated:04 Oct 2024

Error "ExclusiveUseChecker has stopped working" displayed ...

... "ExclusiveUseChecker has stopped working" message is displayed when you log on to the computer as any user type on a Community Connect 4 network.

Published: 15 Jun 2015 | Cref: TEC4341579 | Last Updated:10 Feb 2023

MS Office 2019 fails to activate during installation

Users are being prompted for activation on first run of the product.

Published: 17 Jan 2020 | Cref: TEC7140679 | Last Updated:11 Feb 2022

Microsoft Teams desktop app will not launch

Provides workaround for the issue of Teams desktop app failing to launch for a user.

Published: 27 Jan 2021 | Cref: TEC7688858 | Last Updated:04 Oct 2024

... addresses" is displayed when you attempt to save changes or click Finish in the RM Unify Microsoft 365 user matching wizard and how to resolve it.

Published: 22 May 2015 | Cref: TEC4559945 | Last Updated:09 Jan 2023

Explains why RM Unify AD Sync assigns the wrong email address to an RM Unify user account.

Published: 14 Sep 2022 | Cref: TEC8709355 | Last Updated:14 Sep 2022

Details an issue with installing CC4 UEV on a network with RM Unify AD Sync, which may result in disabling all RM Unify accounts.

Published: 18 Dec 2018 | Cref: TEC6583553 | Last Updated:04 Oct 2024

Details the checks and steps required before moving from the CSV user provisioning method to AD Sync provisioning.

Published: 16 Jan 2019 | Cref: TEC6606766 | Last Updated:04 Oct 2024