Explains why RM Unify will put all your N1, N2 and Reception users into the same groups.

Published: 13 Jul 2022 | Cref: TEC8650119 | Last Updated:13 Jul 2022

Explains why you are unable to delete an email address value for an RM Unify user.

Published: 24 Nov 2014 | Cref: TEC3940738 | Last Updated:18 Mar 2022

Details the steps required to create an RM Unify tile for Microsoft Teams which allows the user to be signed in automatically with no additional ...

Published: 27 Apr 2020 | Cref: TEC7296151 | Last Updated:19 May 2022

Using Process Monitor to troubleshoot RM Unify Network ...

Describes how to use Process Monitor as a troubleshooting tool.

Published: 08 Jul 2020 | Cref: TEC7367661 | Last Updated:08 Jul 2022

Details a known issue where RM Unify accounts continue to be displayed, despite having their super admin rights revoked.

Published: 23 Mar 2021 | Cref: TEC7795037 | Last Updated:14 Mar 2022

Explains why Chromebook users can be repeatedly prompted to sign in to RM Unify.

Published: 17 May 2022 | Cref: TEC8524419 | Last Updated:17 May 2022

Explains how an RM Unify super admin can prepare user accounts to reuse or reclaim a Google Workspace email address previously assigned to a ...

Published: 07 Jun 2019 | Cref: TEC6793412 | Last Updated:13 Jun 2022

Provides the steps for manually adding RM Education as a partner relationship in Microsoft 365.

Published: 20 Jun 2022 | Cref: TEC8599707 | Last Updated:20 Jun 2022

Explains why you may see an error, or an unexpected message, when clicking the Education City app tile on your Launch Pad.

Published: 14 Aug 2013 | Cref: TEC3440727 | Last Updated:12 May 2022

Explains why a user's Google Workspace account is suspended when they attempt to access an age-restricted app, such as Google+ (Google Plus).

Published: 28 May 2020 | Cref: TEC7303037 | Last Updated:11 May 2022