Knowledge Library

Using your RM Flex Four Managed Service IT support service ... You need to be logged in to access this content

It includes instructions for logging, viewing, updating and closing support calls.

Published: 13 Jan 2017 | Cref: NWS5501625 | Last Updated:13 Apr 2023

Important CC4 update to fix issues in Program Set delivery ... You need to be logged in to access this content

The CC4UPD153 includes a newer version of RM Desktop Agent and provides a fix for issues in delivering default Accessories (System32) shortcuts on ...

Published: 24 Oct 2014 | Cref: DWN4094512 | Last Updated:26 May 2023

RMUnify-Data Groupcall Xporter job fails after upgrading ...

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:31 Jan 2023

WSUS may not get updated to select the Windows 10 product ... You need to be logged in to access this content

Provides a manual workaround for the known issue after installing the Windows 10 build on a Community Connect 4 (CC4) network.

Published: 11 Feb 2016 | Cref: TEC5012512 | Last Updated:30 May 2023

Fix for core update issue where RM Visual Studio dotnet C ... You need to be logged in to access this content

Provides a new version of the 'RM Visual Studio dotNet C Runtime Updater' package (v4.3.439.0) for 8.1 Community Connect 4 (CC4) build client networks.

Published: 06 Jun 2014 | Cref: DWN3884994 | Last Updated:04 Oct 2022

Obtaining Microsoft volume licensing

Provides instructions on how to register and access the downloads and product keys from the Microsoft Volume License Service Center.

Published: 26 Apr 2012 | Cref: TEC2631466 | Last Updated:28 Apr 2023

Important CC4 update to fix touch screen issues on Windows ... You need to be logged in to access this content

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:11 Jan 2022

Microsoft Office 2019 and Microsoft 365 'Click-To-Run' ... You need to be logged in to access this content

The CC4 Microsoft Office 'Click-To-Run' packages can fail to install if the download from the content store fails.

Published: 25 Nov 2019 | Cref: TEC7076136 | Last Updated:09 May 2022

Intune (Endpoint Manager) - Google Chrome browser is now ... You need to be logged in to access this content

Describes the latest update to Intune (Endpoint Manager) to allow the Google Chrome browser to be more easily configured.

Published: 05 May 2022 | Cref: NWS8532747 | Last Updated:24 May 2023

Microsoft 365 email address of an RM Unify user is not ...

Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:26 May 2023

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