Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.

Published: 16 Sep 2016 | Cref: TEC5311228 | Last Updated:08 Oct 2024

Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:10 Apr 2024

Toast notifications will not work for restricted users in ...

Details an issue where toast notifications will not work for restricted users in Windows 10 computers on a CC4 network.

Published: 12 Oct 2018 | Cref: TEC6475219 | Last Updated:10 Feb 2023

Provides steps to block/unblock users in Microsoft 365.

Published: 27 May 2016 | Cref: TEC5030148 | Last Updated:16 Apr 2024

Explains why the same user change events are repeated in the RM Unify User Audit log.

Published: 22 Apr 2021 | Cref: TEC7853135 | Last Updated:04 Oct 2024

Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:03 Oct 2024

Explains the process for customers not renewing their RM Unify Premium licence/contract and how to remove the appropriate services accordingly.

Published: 16 Aug 2017 | Cref: TEC5812011 | Last Updated:10 Apr 2024

How to run a command on a computer via the CC4 RM ...

Explains how to run a command on all or a selected group of computers, as a one-off or a scheduled task.

Published: 13 Mar 2012 | Cref: TEC2366250 | Last Updated:04 Oct 2024

Microsoft Outlook 2016 fails to load when configured with ...

Contains instructions for testing and resolving the issue.

Published: 28 Sep 2017 | Cref: TEC5875309 | Last Updated:04 Oct 2024

RM Unify AD Sync Service v4

Provides a download of installers for RM Unify AD Sync Service v4 and Release Notes with instructions for installing and using the service.

Published: 18 Jul 2014 | Cref: DWN3182456 | Last Updated:10 Apr 2024