Microsoft Office Multiple Activation Key (MAK) update for ...

Provides a download containing the package to update MAK for Microsoft Office 2016 and also the instructions to install the package and how to import ...

Published: 23 Feb 2016 | Cref: DWN4903132 | Last Updated:25 Aug 2020

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Microsoft Office 2019 and Microsoft 365 'Click-To-Run' ...

The CC4 Microsoft Office 'Click-To-Run' packages can fail to install if the download from the content store fails.

Published: 25 Nov 2019 | Cref: TEC7076136 | Last Updated:03 Oct 2024

GDE Examiners - How to log, view and update support calls ...

Step by step guide on how to log, view or update calls using RM Support Online.

Published: 02 Jun 2022 | Cref: TEC8587343 | Last Updated:02 Jun 2022

Important CC4 update to enable UAC for Windows 10 computers ...

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

Download links to the current and previous editions of the RM Support Newsletter.

Published: 20 May 2016 | Cref: DWN5175632 | Last Updated:14 Mar 2023

Important CC4 update to update legacy permissions ...

Provides a fix for CC4 servers where student users have 'List/Read Data' permissions for RMStaff folder.

Published: 05 Oct 2017 | Cref: DWN5880637 | Last Updated:04 Jan 2023

Driver Update 140 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 28 Jan 2020 | Cref: DWN7164515 | Last Updated:24 Jun 2022

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:23 Jul 2024

Published: 28 Nov 2008 | Last Updated:28 Nov 2008