Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Microsoft Office Multiple Activation Key (MAK) update for ...

Provides a download containing the package to update MAK for Microsoft Office 2016 and also the instructions to install the package and how to import ...

Published: 23 Feb 2016 | Cref: DWN4903132 | Last Updated:25 Aug 2020

Veeam Backup & Replication vulnerability

Veeam have developed patches for v11 and v12 to mitigate this vulnerability and we recommend you update your networks immediately.

Published: 09 Mar 2023 | Cref: TEC9070945 | Last Updated:09 Mar 2023

Unable to open Microsoft Edge (Chromium) following recent ...

Provides workaround to the issue of not able to open Microsoft Edge (Chromium) following recent update when using UEV.

Published: 10 Mar 2021 | Cref: TEC7780712 | Last Updated:06 Mar 2023

GDE Examiners - How to log, view and update support calls ...

Step by step guide on how to log, view or update calls using RM Support Online.

Published: 02 Jun 2022 | Cref: TEC8587343 | Last Updated:02 Jun 2022

Driver Update 140 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 28 Jan 2020 | Cref: DWN7164515 | Last Updated:24 Jun 2022

CC4 update for RM My Connect to remap drives and printers ...

Provides an update to remap all the network drives and printers for locations using RM My Connect.

Published: 03 Mar 2015 | Cref: DWN4412335 | Last Updated:21 Sep 2022

Common SIMS queries

Contains PDF downloads on how to solve some of the most common issues encountered in SIMS.

Published: 23 Jan 2018 | Cref: DWN6065881 | Last Updated:08 Feb 2023

Details the process of updating the first name, last name, display name or role of a CSV/manually created RM Unify user account

Published: 19 Mar 2020 | Cref: TEC7229825 | Last Updated:02 May 2023

Microsoft Office 2019 and Microsoft 365 'Click-To-Run' ...

The CC4 Microsoft Office 'Click-To-Run' packages can fail to install if the download from the content store fails.

Published: 25 Nov 2019 | Cref: TEC7076136 | Last Updated:03 Oct 2024