

Describes how to identify which version of RM Tutor is installed on your CC4 network.
... computerStarting a computerYou can start a computer remotely, for example to install assigned packages , or at the beginning of a day to ensure it is ready ...
Provides recommendation and guidelines on how to keep your RM Tutor installation secure and functioning.
Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer
Explains how to remove the CC4 OneDrive Mapper from your network.
How to export the event logs from a server or computer in preparation for archiving or sending to an RM engineer for investigation.
RM Service Host Viewer shows a service as stopped.
A download of the Release Note for the Microsoft Office 2013 Integration Pack.
A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.
Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.
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