ms_office_2019_activation_tool.zip

Background content for ms_office_2019_activation_tool.zip

Published: 13 Jan 2020 | Cref: MDL7142999 | Last Updated:17 Jan 2020

Explains why registration fails with log error "System.ServiceModel.ProtocolException" and how to resolve it.

Published: 15 Jul 2015 | Cref: TEC4648870 | Last Updated:03 Oct 2024

Provides an overview of the RM SSL web hosting solution.

Published: 27 Jan 2015 | Cref: TEC4340412 | Last Updated:04 Oct 2024

Explains the changes to how we deliver Community Connect maintenance and improvement updates and frequently asked questions about CC4 subscription.

Published: 29 Nov 2018 | Cref: NWS6489949 | Last Updated:29 Sep 2025

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Important update to fix potential X: drive issue with ...

Provides a CC4 update to fix a potential security risk after CC4UPD203.

Published: 21 Dec 2017 | Cref: DWN6010523 | Last Updated:31 Mar 2023

Unable to log on to the CC4 RM Management Console due to ...

Explains why you receive an error message "Authentication Error. Cannot contact the server" when logging on to the CC4 RM Management Console.

Published: 21 Jan 2013 | Cref: TEC3026383 | Last Updated:29 Sep 2025

Glossary (CC4.3)

Background content for Glossary_(CC4.3).pdf

Published: 27 Jul 2011 | Cref: MDL2162561 | Last Updated:08 Sep 2020

Community Connect 4 - RM Service Host Viewer shows the ...

RM Service Host Viewer shows a service as stopped.

Published: 24 Dec 2010 | Cref: TEC1852724 | Last Updated:23 Jul 2024

RM Tutor - how to identify which version is installed

Describes how to identify which version of RM Tutor is installed on your CC4 network.

Published: 27 Oct 2017 | Cref: TEC5938071 | Last Updated:20 Dec 2022