

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.
Explains how to patch Trend Micro on-premise to enable the installation of the updates in response to the Meltdown vulnerability.
Describes the additional steps that may be required to give access to RM Tutor 6.1 for staff in custom security groups.
Students are able to access and run commands from the command prompt by creating a shortcut to registry and modifying a key.
Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer
Explains why registration fails with log error "System.ServiceModel.ProtocolException" and how to resolve it.
Provides advice to overcome the issue when the local OSImagesCache.xml file is corrupted on a Community Connect 4 network.
Explains why an error message "Error while loading prediction database" is displayed while running Clicker 7 on a Community Connect 4 network.
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