WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

RM Smart Client fails on computers and displays an open ...

When using RM Smart Client to turn a Vanilla Workstation into a Community Connect 4 (CC4) computer the process fails.

Published: 12 Nov 2008 | Cref: DWN1295564 | Last Updated:29 Sep 2025

CC4 Access technical overview

Provides an overview of the main elements of CC4 Access.

Published: 27 Feb 2018 | Cref: TEC6137461 | Last Updated:04 Oct 2024

Diagnosing issues with program sets on Community Connect 4

Details steps to diagnose issues with program sets on Community Connect 4 (CC4).

Published: 29 Sep 2008 | Cref: TEC1282261 | Last Updated:23 Jul 2024

P5VDC-TVM Entry Level Mainboard.

Published: 28 Mar 2006 | Cref: PRD609711 | Last Updated:29 Sep 2025

A regularly updated article detailing technologies reaching EOL that may affect your teaching and learning.

Published: 17 May 2018 | Cref: TEC6226235 | Last Updated:04 Oct 2024

Important CC4 update for the RM Management Console (RMMC) ...

Provides a fix for an issue where the RM Management Console (RMMC) may crash because of too many Postgres.exe instances.

Published: 10 Jun 2015 | Cref: DWN4455329 | Last Updated:31 Mar 2023

UEV settings may not apply correctly to CC4 privileged users

The procedure to fix the issue of UEV not working correctly for privileged users.

Published: 10 Jul 2019 | Cref: TEC6887361 | Last Updated:04 Oct 2024

Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:04 Oct 2024

How to remove Printer Credits from a CC4 network

Gives instructions for removing Printer Credits from a CC4 network.

Published: 24 Oct 2012 | Cref: TEC2514664 | Last Updated:13 Dec 2022