Explains how to unfederate Google Workspace from RM Unify.

Published: 27 Jun 2014 | Cref: TEC3965872 | Last Updated:10 Apr 2024

RM Unify AD Sync Service v4

Provides a download of installers for RM Unify AD Sync Service v4 and Release Notes with instructions for installing and using the service.

Published: 18 Jul 2014 | Cref: DWN3182456 | Last Updated:10 Apr 2024

Provides steps to configure Groupcall Xporter for Bromcom.

Published: 17 May 2017 | Cref: TEC5695310 | Last Updated:10 Apr 2024

Details the RM Unify password policy.

Published: 01 Nov 2017 | Cref: TEC5943089 | Last Updated:06 Sep 2024

Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.

Published: 27 Nov 2018 | Cref: TEC6543087 | Last Updated:05 Jun 2025

RM Unify Network Agent log error "the user has not been ...

Explains why the error message "the user has not been granted the requested logon type at this computer" may be reported in the RM Unify Network ...

Published: 08 Oct 2021 | Cref: TEC8163051 | Last Updated:06 Sep 2022

Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:29 Sep 2025

Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:29 Oct 2024

Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Microsoft 365 mailbox.

Published: 14 Dec 2015 | Cref: TEC4871788 | Last Updated:04 Oct 2024

Explains why the error message "You do not have the required permissions to install.

Published: 23 Nov 2015 | Cref: TEC4873639 | Last Updated:05 Jan 2023