Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:26 May 2023

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:31 Jan 2023

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:05 Jan 2023

Explains why Chromebook users can be repeatedly prompted to sign in to RM Unify.

Published: 17 May 2022 | Cref: TEC8524419 | Last Updated:03 Oct 2024

Welcome to the RM Unify Quick Start Guide.

Published: 13 Mar 2013 | Cref: DWN3207672 | Last Updated:03 Oct 2024

Welcome to the RM People Directory Quick Start Guide.

Published: 27 Mar 2013 | Cref: DWN3230757 | Last Updated:25 Jul 2024

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:04 Oct 2024

Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.

Published: 13 May 2020 | Cref: TEC7298947 | Last Updated:03 Oct 2024

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:10 Apr 2024

Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:10 Apr 2024