Explains why you might choose to use Resync Users, how to use it and also where to find it.

Published: 18 Sep 2014 | Cref: TEC4101743 | Last Updated:10 Mar 2023

Provides guidance on how to manage Groupcall Xporter on a new or upgraded SIMS server.

Published: 17 Apr 2019 | Cref: TEC6761110 | Last Updated:02 May 2023

Details why a student user may see the message "You're missing out! Ask your admin to enable Microsoft Teams" when trying to access Microsoft Teams.

Published: 19 Mar 2020 | Cref: TEC7270438 | Last Updated:02 May 2023

Explains why clicking a Google Workspace tile from the RM Unify launch pad redirects the user to the Google account picker page.

Published: 12 Apr 2019 | Cref: TEC6760656 | Last Updated:27 Apr 2023

Explains how to remove an unwanted tile from the RM Unify Shared Launch Pad.

Published: 09 Jul 2014 | Cref: TEC4002673 | Last Updated:18 May 2023

Provides PowerShell script which will unfederate the Microsoft 365 domain and clear the OnPremisesImmutableId property of all users to facilitate ...

Published: 02 Jan 2020 | Cref: DWN7126758 | Last Updated:01 Jun 2023

Explains why the RM Unify Network Agent log reports the error message "Exception: System.UnauthorizedAccessException: Access to the path ...

Published: 01 Jun 2023 | Cref: TEC9190935 | Last Updated:01 Jun 2023

Details a known issue where RM Unify accounts continue to be displayed, despite having their super admin rights revoked.

Published: 23 Mar 2021 | Cref: TEC7795037 | Last Updated:14 Mar 2022

Explains why Chromebook users can be repeatedly prompted to sign in to RM Unify.

Published: 17 May 2022 | Cref: TEC8524419 | Last Updated:17 May 2022

Provides some additional information regarding the type of options that you might receive when installing apps from the App Library.

Published: 12 Sep 2014 | Cref: TEC4091729 | Last Updated:12 Aug 2022