Computers do not register reverse PTR records in DNS on CC4 ...

How to modify the DHCP settings on Community Connect 4 (CC4) networks so that computers register reverse PTR records correctly.

Published: 08 Oct 2013 | Cref: TEC2794811 | Last Updated:23 Jul 2024

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Explains why you may see an error, or an unexpected message, when clicking the Education City app tile on your Launch Pad.

Published: 14 Aug 2013 | Cref: TEC3440727 | Last Updated:02 Sep 2024

Details the RM Unify password policy.

Published: 01 Nov 2017 | Cref: TEC5943089 | Last Updated:31 Mar 2026

Explains the base configuration of OU and groups created in Google Workspace when federated with RM Unify and answers frequently asked questions.

Published: 24 Jul 2017 | Cref: TEC5782172 | Last Updated:10 Apr 2024

Explains why the RM Unify AD Sync Configuration tool may halt at "Waiting for database configuration to complete".

Published: 28 May 2014 | Cref: TEC3906847 | Last Updated:04 Oct 2024

CC4 OneDrive Mapper and changes to the Microsoft sign-in

Describes the options for CC4 OneDrive customers when moving to the new V3 release of the OneDrive Mapper.

Published: 01 Oct 2017 | Cref: TEC5918350 | Last Updated:04 Oct 2024

Provides steps to configure Groupcall Xporter for Bromcom.

Published: 17 May 2017 | Cref: TEC5695310 | Last Updated:24 Jun 2025

Support note for the Satchel One app in the RM Unify App Library.

Published: 04 Dec 2017 | Cref: TEC5856167 | Last Updated:23 Jul 2024