Frequently asked questions (FAQ) article for RM Unify Launch Pad notifications.

Published: 06 Mar 2018 | Cref: TEC6047587 | Last Updated:22 Dec 2022

Explains the process used to create a clean RM Unify AD Sync database.

Published: 16 Sep 2016 | Cref: TEC5015612 | Last Updated:28 Feb 2024

Explains why the Microsoft 365 installation wizard fails with a 'nominated domain has no subdomains in Microsoft 365' error.

Published: 07 Oct 2013 | Cref: TEC3505281 | Last Updated:04 Oct 2024

RM Unify Network Provisioning - How to run the Network ...

Describes how to run the Network Provisioning Test Tool.

Published: 03 Jun 2020 | Cref: TEC7323785 | Last Updated:06 Nov 2023

Explains why you may be unable to delete an AD filter in RM Unify AD Sync.

Published: 28 May 2014 | Cref: TEC3921238 | Last Updated:07 Mar 2023

An index document with links to technical and reference articles for RM Unify Single Sign Out (SLO).

Published: 15 Mar 2024 | Cref: TEC9645473 | Last Updated:15 Mar 2024

Explains the process for customers not renewing their RM Unify Premium licence/contract and how to remove the appropriate services accordingly.

Published: 16 Aug 2017 | Cref: TEC5812011 | Last Updated:10 Apr 2024

Summary of the data moved from MIS/AD to RM Unify and on to Apps.

Published: 02 Oct 2017 | Cref: TEC5891006 | Last Updated:21 Apr 2026

Explains how the RM Unify admin can manage, send and resend invites to parents to create their RM Unify accounts.

Published: 30 Nov 2018 | Cref: TEC6491614 | Last Updated:07 Apr 2026

Provides a download of the instructions for completing the setup of Microsoft 365 with DNS configuration.

Published: 10 Jul 2013 | Cref: DWN3347391 | Last Updated:29 Sep 2025