Explains why users may show with a password length of zero on a Google Workspace organisation federated with RM Unify.

Published: 23 Jul 2018 | Cref: TEC6354851 | Last Updated:04 Oct 2024

Users may experience long logoff times on CC4 computers

Users may experience long logoff times and computers may report as 'Offline' in the RM Management Console, despite replying to a ping request.

Published: 23 Mar 2011 | Cref: TEC1863823 | Last Updated:04 May 2023

Details why a student user may see the message "You're missing out!

Published: 19 Mar 2020 | Cref: TEC7270438 | Last Updated:04 Oct 2024

Offers some guidance to help users make decisions about tape rotation in RM's D2D2T solution.

Published: 09 May 2007 | Cref: TEC923713 | Last Updated:04 Oct 2024

... a download of the instructions for creating Microsoft 365 account (tenancy), adding a custom domain and getting Microsoft 365 licences for the users .

Published: 10 Jul 2013 | Cref: DWN3332709 | Last Updated:29 Sep 2025

CC4 - Acceptable Use Policies appear for some users at ...

Describes an issue where CC4 Acceptable Use Policies appear for some users at every logon, regardless of the schedule and whether or not they have ...

Published: 09 Jul 2012 | Cref: TEC2741542 | Last Updated:04 May 2023

Users > Managing users > Import usersImporting usersTo create multiple users, you can import users from a file (CSV or TXT).

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

How to change the display picture of multiple users on a ...

Details on how to change the display picture of multiple users using a csv file on a Community Connect 4 network.

Published: 18 Nov 2014 | Cref: TEC4215286 | Last Updated:20 Apr 2023

How to migrate users from one registry policy to another

How to migrate users from one registry policy to another on Community Connect 4.

Published: 04 Jun 2009 | Cref: TEC1454194 | Last Updated:02 Sep 2022

Explains why RM Unify users may be unable to sign in to Chromebooks.

Published: 11 Sep 2017 | Cref: TEC5836745 | Last Updated:29 Nov 2022