Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...

Published: 18 Oct 2019 | Cref: TEC7027091 | Last Updated:23 Sep 2022

Explains why RM Unify no longer accepts authentication of Microsoft 365 accounts via the IMAP protocol.

Published: 09 Aug 2018 | Cref: TEC6388830 | Last Updated:08 Dec 2022

Describes how to create a class team in Microsoft Teams from an existing Microsoft 365 education class.

Published: 08 Feb 2021 | Cref: TEC7699072 | Last Updated:01 Mar 2023

Explains why an error message "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts" is ...

Published: 27 May 2016 | Cref: TEC5181451 | Last Updated:27 Feb 2023

Explains the process for customers not renewing their RM Unify Premium licence/contract and how to remove the appropriate services accordingly.

Published: 16 Aug 2017 | Cref: TEC5812011 | Last Updated:10 Apr 2024

Describes methods of locking RM Unify accounts and preventing the users from logging in.

Published: 14 Aug 2013 | Cref: TEC3445297 | Last Updated:10 Nov 2022