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Intune (Endpoint Manager) - How to ensure that all Windows ... You need to be logged in to access this content

Describes the process for forcing a Windows Update to a given patch level across your tenancy.

Published: 15 Jul 2021 | Cref: TEC8032667 | Last Updated:18 Oct 2022

Microsoft Windows Server Update catalog synchronization ... You need to be logged in to access this content

Event ID 10021 reports a catalog synchronization warning.

Published: 25 Sep 2009 | Cref: TEC1512789 | Last Updated:04 Oct 2024

Windows 8 hard disk recovery process

Explains how to recover your system to the factory default install from the hard drive.

Published: 12 Nov 2012 | Cref: TEC2932792 | Last Updated:04 Oct 2024

Community Connect 4 (CC4) software updates - Overview Guide You need to be logged in to access this content

Essential and frequently updated guide to CC4 updates, including which ones must be installed and which have been superseded.

Published: 06 Aug 2008 | Cref: TEC1255704 | Last Updated:23 Jan 2024

CC4 Windows 10/8.1 BSOD when printing You need to be logged in to access this content

Explains the cause of the error "APC_INDEX_MISMATCH" with a blue screen.

Published: 12 Mar 2021 | Cref: TEC7785352 | Last Updated:10 Mar 2022

CC5 computer build and onboarding You need to be logged in to access this content

Describes the process of taking any Windows 11 compatible device and onboarding it into CC5.

Published: 29 Jul 2025 | Cref: TEC10319085 | Last Updated:05 Mar 2026

Windows Server Update Service updates are not installing on ... You need to be logged in to access this content

The WSUSContent folder is missing from the location so updates are not installing on the server.

Published: 21 Jul 2011 | Cref: TEC2111314 | Last Updated:25 Jul 2024

Pop-up message "Do you trust this printer" or "Connect to ... You need to be logged in to access this content

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:03 Oct 2024

The Backup Exec console fails to open with the error ... You need to be logged in to access this content

Details an issue of opening Backup Exec following a Windows update.

Published: 22 Aug 2019 | Cref: TEC6936258 | Last Updated:04 Oct 2024

End of support for Adobe Flash Player on 31 December 2020 You need to be logged in to access this content

Microsoft are removing Adobe Flash Player from Windows operating systems.

Published: 30 Oct 2020 | Cref: TEC7563611 | Last Updated:04 Oct 2024

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