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Intune (Endpoint Manager) - How to switch off the 'News and ... You need to be logged in to access this content

Describes the process for disabling this new Windows 10 feature.

Published: 14 Jun 2021 | Cref: TEC7955325 | Last Updated:13 Jun 2022

Intune (Endpoint Manager) - How to ensure that all Windows ... You need to be logged in to access this content

Describes the process for forcing a Windows Update to a given patch level across your tenancy.

Published: 15 Jul 2021 | Cref: TEC8032667 | Last Updated:18 Oct 2022

CC4 RMMC shows blank OS Friendly Name for newly built ... You need to be logged in to access this content

Provides a fix for when the CC4 database does not have the correct Friendly Name mapping.

Published: 19 May 2022 | Cref: TEC8561951 | Last Updated:12 Oct 2023

Community Connect 4 (CC4) software updates - Overview Guide You need to be logged in to access this content

Essential and frequently updated guide to CC4 updates, including which ones must be installed and which have been superseded.

Published: 06 Aug 2008 | Cref: TEC1255704 | Last Updated:23 Jan 2024

Microsoft Windows Server Update catalog synchronization ... You need to be logged in to access this content

Event ID 10021 reports a catalog synchronization warning.

Published: 25 Sep 2009 | Cref: TEC1512789 | Last Updated:04 Oct 2024

Windows 8 hard disk recovery process

Explains how to recover your system to the factory default install from the hard drive.

Published: 12 Nov 2012 | Cref: TEC2932792 | Last Updated:04 Oct 2024

CC4 Windows 10/8.1 BSOD when printing You need to be logged in to access this content

Explains the cause of the error "APC_INDEX_MISMATCH" with a blue screen.

Published: 12 Mar 2021 | Cref: TEC7785352 | Last Updated:10 Mar 2022

CC5 computer build and onboarding You need to be logged in to access this content

Describes the process of taking any Windows 11 compatible device and onboarding it into CC5.

Published: 29 Jul 2025 | Cref: TEC10319085 | Last Updated:29 May 2026

Intune (Endpoint Manager) - Modifying the default Power ... You need to be logged in to access this content

Describes the process for updating the Windows 10 default Power Settings from Intune.

Published: 03 Jun 2021 | Cref: TEC7883733 | Last Updated:09 Jun 2022

Pop-up message "Do you trust this printer" or "Connect to ... You need to be logged in to access this content

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:03 Oct 2024

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