GDE Examiners - How to log, view and update support calls ...

Step by step guide on how to log, view or update calls using RM Support Online.

Published: 02 Jun 2022 | Cref: TEC8587343 | Last Updated:29 Sep 2025

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

CC4 update for RM My Connect to remap drives and printers ...

Provides an update to remap all the network drives and printers for locations using RM My Connect.

Published: 03 Mar 2015 | Cref: DWN4412335 | Last Updated:29 Sep 2025

Windows 10 feature update and SmartBuild driver management ...

Details on driver management during a Windows 10 current to new build feature update.

Published: 15 May 2018 | Cref: TEC6199454 | Last Updated:04 Oct 2024

CC4 computer or additional server appears in the 'Requiring ...

... an issue where a CC4 computer or additional server appears in the 'Requiring system updates ' smart-list after assigning some certain packages.

Published: 21 Jul 2011 | Cref: TEC2101126 | Last Updated:30 Jan 2023

Published: 28 Nov 2008 | Last Updated:28 Nov 2008

Published: 28 Nov 2008 | Last Updated:28 Nov 2008

Details the release of an important update to RM Unify AD Sync which must be installed to your AD Sync server.

Published: 14 Feb 2024 | Cref: NWS9587409 | Last Updated:14 Mar 2024

Important CC4 network security hardening update [CC4UPD223]

Provides an important update for CC4 network security hardening.

Published: 15 Nov 2022 | Cref: DWN7297764 | Last Updated:10 Jan 2024

Important CC4 update to ensure that UAC is switched off on ...

Provides an update to ensure that User Account Control (UAC) is switched off on Community Connect 4 servers running Microsoft Windows Server 2012R2.

Published: 10 Sep 2015 | Cref: DWN4698437 | Last Updated:29 Sep 2025