CC4 - Computer build process - Build disk generation fails ...

Community Connect 4 (CC4) computer build process - build disk generation fails with the error "Could not mount the image .... Error: -2147024894".

Published: 02 Sep 2008 | Cref: TEC1279245 | Last Updated:20 Sep 2022

"Root element is missing" error seen when assigning ...

Describes how to repair package assignment to certain computers if the failure message is "root element missing".

Published: 17 Feb 2009 | Cref: TEC1395295 | Last Updated:23 Jul 2024

Community Connect 4 computer build process - computer build ...

This article discusses the Community Connect® 4 (CC4) build diagnostics button entries and how to troubleshoot failures at this point of the build.

Published: 18 Aug 2008 | Cref: TEC1275031 | Last Updated:29 Sep 2025

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:04 Oct 2024

Using DPInst to install drivers in order on a CC4 network

Describes how to use DPInst to install drivers in order, as part of the CC4 automated build process.

Published: 05 Nov 2014 | Cref: TEC4199374 | Last Updated:09 Jun 2022

Impact of the 'end of life' of IE11 for CC4 customers (June ...

Provides relevant information for CC4 customers on the 'end of life' (EOL) of IE11.

Published: 06 Jun 2022 | Cref: TEC8587300 | Last Updated:24 Aug 2022

How to restart the RM Service Host on a CC4 network

You may need to restart the RM Service Host in the following situations: Newly added drivers are not appearing while trying to add to a build disk, ...

Published: 24 Mar 2011 | Cref: TEC1691316 | Last Updated:02 Feb 2023

CC4 computer build fails with an error message while using ...

Explains why the CC4 computer build fails with an error message while using the RM default build disk and provides a solution.

Published: 27 Jul 2017 | Cref: TEC5811790 | Last Updated:06 Sep 2022

RMMC fails to delete users with error "The directory ...

Explains a workaround should user deletion fail if the AD account has an attached ActiveSync object.

Published: 07 Jan 2016 | Cref: TEC4931140 | Last Updated:02 May 2023

CC4 SmartClient process fails on computers if you have a ...

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:20 Jan 2022