Knowledge Library

Troubleshooting TCP/UDP Port exhaustion You need to be logged in to access this content

Provides advice on identifying Windows processes that are consuming high numbers of TCP/UDP ports.

Published: 04 Jun 2020 | Cref: TEC7329331 | Last Updated:04 Oct 2024

How to enable Windows Update 'Features on Demand' on a CC4 ... You need to be logged in to access this content

Explains how to enable Windows Update 'Features on Demand' on a CC4 network to install additional language packs or remote administration.

Published: 27 Apr 2022 | Cref: TEC8521717 | Last Updated:03 May 2023

CC4 Windows 10 builds fail to complete as a Windows ... You need to be logged in to access this content

Provides a workaround to an issue where CC4 Windows 10 builds fail to complete as a Windows Defender virus definition causes a failure loop.

Published: 16 Aug 2019 | Cref: TEC6931948 | Last Updated:05 Sep 2022

An incorrect build date is recorded in a Windows 10 ... You need to be logged in to access this content

Explains why there is an incorrect build date recorded in a Windows 10 computer's RM Management Console (RMMC) properties.

Published: 16 Oct 2017 | Cref: TEC5911429 | Last Updated:20 Apr 2023

How to deploy remote agents to other Windows servers via Veritas Backup Exec.

Published: 24 Oct 2012 | Cref: TEC2908511 | Last Updated:04 Oct 2024

Community Connect 4 (CC4) software updates - Overview Guide You need to be logged in to access this content

Essential and frequently updated guide to CC4 updates, including which ones must be installed and which have been superseded.

Published: 06 Aug 2008 | Cref: TEC1255704 | Last Updated:23 Jan 2024

How to configure the firewall on CC4 and COP servers You need to be logged in to access this content

Describes how the Windows firewall should be configured on a Community Connect 4 or Connect on Prem (COP) server.

Published: 06 Oct 2011 | Cref: TEC2165816 | Last Updated:04 Oct 2024

August & September 2021 Windows Updates and changes to ... You need to be logged in to access this content

Provides advice to customers about a recent Print driver installation change.

Published: 17 Aug 2021 | Cref: TEC8072910 | Last Updated:04 Oct 2024

CC4 - Host Manager and package deployment issues may be ... You need to be logged in to access this content

Provides advice about a known issue if domain controllers are not patched to the same October 2022 level.

Published: 10 Nov 2022 | Cref: TEC8878929 | Last Updated:04 Oct 2024

Important CC4 update to fix touch screen issues on Windows ... You need to be logged in to access this content

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:29 Sep 2025