Knowledge Library

Restricted users cannot see the network icon and change ... You need to be logged in to access this content

... issue where restricted users cannot see the network icon and change wireless networks on a Windows 10 computer on a CC4 network and provides a fix.

Published: 24 Oct 2017 | Cref: TEC5925679 | Last Updated:24 Apr 2023

The Backup Exec console fails to open with the error ... You need to be logged in to access this content

Details an issue of opening Backup Exec following a Windows update.

Published: 22 Aug 2019 | Cref: TEC6936258 | Last Updated:04 Oct 2024

End of support for Adobe Flash Player on 31 December 2020 You need to be logged in to access this content

Microsoft are removing Adobe Flash Player from Windows operating systems.

Published: 30 Oct 2020 | Cref: TEC7563611 | Last Updated:04 Oct 2024

Veeam SureBackup jobs fail while running test scripts You need to be logged in to access this content

Veeam SureBackup test scripts fail due to uncommitted Windows Updates.

Published: 01 Mar 2016 | Cref: TEC5050453 | Last Updated:25 Jul 2024

Pop-up message "Do you trust this printer" or "Connect to ... You need to be logged in to access this content

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:03 Oct 2024

CC4 Windows 10 builds fail to complete as a Windows ... You need to be logged in to access this content

Provides a workaround to an issue where CC4 Windows 10 builds fail to complete as a Windows Defender virus definition causes a failure loop.

Published: 16 Aug 2019 | Cref: TEC6931948 | Last Updated:05 Sep 2022

User folders are replaced by folders called Documents on ... You need to be logged in to access this content

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:04 Oct 2024

Adobe Creative Cloud desktop application for Windows ... You need to be logged in to access this content

Provides advice to customers about a recent Adobe Creative Cloud desktop app vulnerability.

Published: 27 Mar 2020 | Cref: TEC7277424 | Last Updated:03 Oct 2024

Community Connect 4 Microsoft Updates - Overview Guide You need to be logged in to access this content

Guide to Community Connect 4 Microsoft updates released by RM through Microsoft Windows Server Update Services (Microsoft WSUS).

Published: 26 Nov 2008 | Cref: TEC1329475 | Last Updated:15 Jul 2025

Error "Cannot open database "SUSDB" requested by the login" ... You need to be logged in to access this content

... database "SUSDB" requested by the login" appears when attempting to open Windows Updates from the RM Management Console on a Community Connect 4 network.

Published: 31 Oct 2016 | Cref: TEC5409787 | Last Updated:20 Dec 2022

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