Explains why you see an error message "Sorry but an unexpected error occurred while restoring the selected user(s).

Published: 28 Nov 2019 | Cref: TEC7060594 | Last Updated:04 Oct 2024

Covers the issue of Teaching Staff in MIS coming through to RM Unify as Non-Teaching Staff and how to resolve.

Published: 12 Nov 2019 | Cref: TEC7066664 | Last Updated:05 Jun 2023

Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...

Published: 18 Oct 2019 | Cref: TEC7027091 | Last Updated:04 Oct 2024

Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...

Published: 18 Oct 2019 | Cref: TEC7027091 | Last Updated:23 Sep 2022

Troubleshooting with RM Unify Network Provisioning

Provides general troubleshooting information.

Published: 17 Oct 2019 | Cref: TEC6904987 | Last Updated:11 Sep 2025

Troubleshooting with RM Unify Network Provisioning

Provides general troubleshooting information.

Published: 17 Oct 2019 | Cref: TEC6904987 | Last Updated:14 Jun 2023

Explains how a password recovery email address can be used for non-AD Sync sourced RM Unify accounts.

Published: 16 Oct 2019 | Cref: TEC6971363 | Last Updated:04 Oct 2024

Explains how a password recovery email address can be used for non-AD Sync sourced RM Unify accounts.

Published: 16 Oct 2019 | Cref: TEC6971363 | Last Updated:15 Mar 2023

Explains why users are redirected to an RM Unify 'RM Unify automatic login' page when using RM Unify SSO URL.

Published: 23 Sep 2019 | Cref: TEC6979791 | Last Updated:04 Oct 2024

Explains why users are redirected to an RM Unify 'RM Unify automatic login' page when using RM Unify SSO URL.

Published: 23 Sep 2019 | Cref: TEC6979791 | Last Updated:31 Jan 2023