Knowledge Library

Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Potential security risk if you have the X: drive assigned ... You need to be logged in to access this content

Describes a potential security risk on a Community Connect 4 (CC4) network. This article highlights what you need to do to mitigate this.

Published: 08 Dec 2017 | Cref: TEC6007570 | Last Updated:23 Jul 2024

RM recommended settings for the Lenovo M700 SFF desktop ... You need to be logged in to access this content

Provides guidance on the use of the Lenovo M700 SFF desktop computer in an educational environment.

Published: 13 Apr 2016 | Cref: TEC5094660 | Last Updated:23 Jul 2024

How to re-enable wallpaper caching in CC4 computers after ... You need to be logged in to access this content

Explains how to enable desktop wallpaper caching on CC4 computers.

Published: 15 Sep 2015 | Cref: TEC4708724 | Last Updated:17 Dec 2022

RM recommended settings for the HP ProOne 400 G4 AiO ... You need to be logged in to access this content

Provides guidance on the use of the HP ProOne 400 G4 AiO computer in an educational environment.

Published: 22 Oct 2018 | Cref: TEC6484508 | Last Updated:04 Oct 2024

A computer build may fail if a scheduled task runs during ... You need to be logged in to access this content

Details an issue where a computer build may fail if a scheduled task to start, shutdown or restart a computer runs during the build process.

Published: 08 Aug 2011 | Cref: TEC2096626 | Last Updated:04 Oct 2024

User unable to unmount a multimedia CD using Virtual CD 10 ... You need to be logged in to access this content

Contains a workaround to enable you to unmount a multimedia CD on a computer with any operating system after Windows 8 (including Windows 10).

Published: 09 Dec 2014 | Cref: TEC3663239 | Last Updated:20 Apr 2023

Jobs allocated to Community Connect 4 computers do not ... You need to be logged in to access this content

Describes an issue where jobs allocated to CC4 computers that have more than one address in DNS may not be actioned immediately or at all.

Published: 08 Mar 2010 | Cref: TEC1615058 | Last Updated:17 Dec 2022

Best practice advice - DNS scavenging to delete orphaned ... You need to be logged in to access this content

When workstations are rebuilt to a different name, duplicate entries may be left within DNS for the same IP address.

Published: 01 Aug 2005 | Cref: TEC396803 | Last Updated:23 Jul 2024

Unable to restore a computer from an image or create a new ... You need to be logged in to access this content

Describes an issue where, after a network migration, you are unable to restore a computer from an image or create a new restore image.

Published: 15 Apr 2015 | Cref: TEC4498028 | Last Updated:04 Oct 2024