... will unfederate the Microsoft 365 domain and clear the OnPremisesImmutableId property of all users to facilitate direct sign in to Microsoft 365.

Published: 02 Jan 2020 | Cref: DWN7126758 | Last Updated:01 Jun 2023

Details why some staff users may see this error message when accessing Satchel One (formerly known as Show My Homework) via the RM Unify app.

Published: 01 Nov 2018 | Cref: TEC6470210 | Last Updated:20 Feb 2024

Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:09 Dec 2022

... troubleshooting steps required for investigating sync issues (sync stopped, missing users , data, etc.) with Groupcall XE (cloud-based Xporter).

Published: 15 Jun 2023 | Cref: TEC9135665 | Last Updated:04 Jul 2023

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:13 Mar 2023

... Network Provisioning Test Tool reports an error "The performance of the Active Directory is slowing which is preventing the creation of new Users .

Published: 25 May 2023 | Cref: TEC9186152 | Last Updated:04 Aug 2023

Explains why the same user change events are repeated in the RM Unify User Audit log.

Published: 22 Apr 2021 | Cref: TEC7853135 | Last Updated:04 Oct 2024

Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:04 Oct 2024

Provides detailed troubleshooting steps for user provisioning issues with RM Unify AD Sync.

Published: 30 May 2014 | Cref: TEC3909420 | Last Updated:18 Oct 2024

Explains why you are unable to delete an email address value for an RM Unify user.

Published: 24 Nov 2014 | Cref: TEC3940738 | Last Updated:04 Oct 2024