

Explains why users are presented with "Oops, we couldn't connect to CC4Access" error message when trying to connect to the CC4 Access Web Client and ...
Details the issue where RM OneDrive Mapper fails to connect after users have changed their Microsoft 365 password and provides a workaround.
Details an issue where toast notifications will not work for restricted users in Windows 10 computers on a CC4 network.
Unmonitored Users /Computers: overviewThe Unmonitored Users/Computers tab of the Web Monitor Configuration window allows you to specify which users ...
Users > View a list of usersViewing a list of usersAs well as viewing the tree view for your establishment in the left-hand pane of the RM Management ...
Bulk Create Users windowThis window allows you to create a specified number of managed users in a single task.
To change owners or users of a Learning ResourceFrom the desktop, choose the Learning Resources icon.
Import Users windowThis window enables you to select the appropriate template and server for users you are trying to import, when this information is ...
Instructions for users to check and configure their SAN email alert to ensure that they receive notification in the event of any failures.
Where the RM volume control has been removed, users are unable to access the Windows volume control on the taskbar, or an error message "could not ...
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