Explains the workaround to be performed for the RM Unify Audit log error "UPTERROR.

Published: 05 May 2021 | Cref: TEC7855411 | Last Updated:09 Feb 2023

RM Unify Network Provisioning - Users moving between RM ...

Describes the expected behaviour when one or more users move between RM Unify establishments sharing the same Active Directory and configured for ...

Published: 19 Aug 2022 | Cref: TEC8709453 | Last Updated:22 May 2023

Explains how to stop the Network Agent from creating and configuring home folders when it creates a new user.

Published: 19 Aug 2022 | Cref: TEC8720672 | Last Updated:04 Oct 2024

Troubleshooting with RM Unify Network Provisioning

Provides general troubleshooting information.

Published: 17 Oct 2019 | Cref: TEC6904987 | Last Updated:14 Jun 2023

Explains the workaround to be performed for the RM Unify Audit log error "PRIMARYTSAFAILEDPROCESSING.

Published: 03 Feb 2023 | Cref: TEC9008795 | Last Updated:03 Feb 2023

Provides the FAQ for RM Unify Network Provisioning.

Published: 22 Aug 2017 | Cref: TEC5832777 | Last Updated:15 Jul 2025

"PRIMARYTSAFAILEDPROCESSING User update failed." error ...

Explains the cause of RM Unify Audit log error "User update failed.".

Published: 13 Aug 2021 | Cref: TEC8058662 | Last Updated:11 Jan 2023

Describes the process of changing where the Network Agent creates and sets home folders for new users.

Published: 18 Mar 2022 | Cref: TEC8382417 | Last Updated:26 Jun 2023

Describes how to change the 'userprincipalname' domain suffix of new and existing users with RM Unify vanilla network user provisioning.

Published: 21 Dec 2021 | Cref: TEC8277645 | Last Updated:09 Jan 2023

RM Unify Network Provisioning - Glow user transfers within ...

Describes the expected Glow user transfer behaviour within a multi-school RM Unify Network Provisioning.

Published: 16 Jun 2020 | Cref: TEC7328916 | Last Updated:22 May 2023