Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:04 Oct 2024

Explains why new and existing users in RM Unify are not being updated in Google Workspace.

Published: 04 Aug 2016 | Cref: TEC5292634 | Last Updated:29 Sep 2025

Details some of the preparation, configuration and setup that an RM Unify administrator needs to consider to allow users to work remotely (i.e during ...

Published: 16 Mar 2020 | Cref: TEC7263466 | Last Updated:16 Jun 2023

Explains when you might need to, as well as how to, update your RM Unify establishment with a new 'Department for Education' (DfE) number, or code.

Published: 27 Aug 2021 | Cref: TEC7960881 | Last Updated:16 Jun 2023

Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:29 Oct 2024

Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.

Published: 27 Nov 2018 | Cref: TEC6543087 | Last Updated:12 May 2023

Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:22 Apr 2024

Explains why new and existing users in RM Unify are not being updated in Google Workspace.

Published: 04 Aug 2016 | Cref: TEC5292634 | Last Updated:20 Sep 2023

Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:29 Sep 2025

Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:10 Apr 2024