Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:05 Jan 2023

Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:09 Dec 2022

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:16 Jun 2023

Details the Microsoft implementation of Microsoft 365 groups and how to restrict the ability to create them.

Published: 19 May 2015 | Cref: TEC4539695 | Last Updated:20 Mar 2023

Details why some staff users may see this error message when accessing Satchel One (formerly known as Show My Homework) via the RM Unify app.

Published: 01 Nov 2018 | Cref: TEC6470210 | Last Updated:20 Feb 2024

Explains why the same user change events are repeated in the RM Unify User Audit log.

Published: 22 Apr 2021 | Cref: TEC7853135 | Last Updated:04 Oct 2024

Explains why Chromebook users are continually returned to the Chromebook sign in page after entering sign in credentials.

Published: 09 Mar 2021 | Cref: TEC7753969 | Last Updated:14 Mar 2023

Details why a student user may see the message "You're missing out!

Published: 19 Mar 2020 | Cref: TEC7270438 | Last Updated:02 May 2023

Explains how RM Unify users link to Arbor Finance.

Published: 29 Nov 2021 | Cref: TEC8266218 | Last Updated:06 Jul 2023

Provides detailed troubleshooting steps for user provisioning issues with RM Unify AD Sync.

Published: 30 May 2014 | Cref: TEC3909420 | Last Updated:18 Oct 2024