Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...

Published: 18 Oct 2019 | Cref: TEC7027091 | Last Updated:04 Oct 2024

Explains why the Launch Pad background image may not display for users of Internet Explorer.

Published: 31 May 2018 | Cref: TEC6269997 | Last Updated:04 Oct 2024

Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:22 Apr 2024

Explains how to resolve the error message "AADSTS7000112: Application (Microsoft Teams) is disabled." when users sign in to the Teams desktop app.

Published: 15 Apr 2021 | Cref: TEC7833074 | Last Updated:04 Oct 2024

Explains how to integrate an existing RM Easimaths site, the users, and data, to RM Unify.

Published: 18 May 2023 | Cref: TEC9166015 | Last Updated:04 Oct 2024

Details a known issue where RM Unify accounts continue to be displayed, despite having their super admin rights revoked.

Published: 23 Mar 2021 | Cref: TEC7795037 | Last Updated:03 Oct 2024

Explains why Chromebook users are prompted with the RM Unify login page.

Published: 23 Dec 2015 | Cref: TEC4920525 | Last Updated:14 Mar 2023

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:04 Oct 2024

... a download of the instructions for creating Microsoft 365 account (tenancy), adding a custom domain and getting Microsoft 365 licences for the users .

Published: 10 Jul 2013 | Cref: DWN3332709 | Last Updated:03 Jul 2024

Sync your users from RM Unify down to your Microsoft AD network and synchronise passwords between the network and the cloud.

Published: 31 Aug 2017 | Cref: TEC5797903 | Last Updated:10 Apr 2024