Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:05 Jun 2023

Describes methods of locking RM Unify accounts and preventing the users from logging in.

Published: 14 Aug 2013 | Cref: TEC3445297 | Last Updated:10 Nov 2022

Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.

Published: 16 Sep 2016 | Cref: TEC5311228 | Last Updated:20 Dec 2022

... a download of the instructions for creating Microsoft 365 account (tenancy), adding a custom domain and getting Microsoft 365 licences for the users .

Published: 10 Jul 2013 | Cref: DWN3332709 | Last Updated:03 Jul 2024

Explains why the Google audit log reports many 'Password change' events for RM Unify users.

Published: 02 Sep 2022 | Cref: TEC8740914 | Last Updated:14 Sep 2022

Explains why some existing RM Unify users with existing Microsoft 365 (M365) accounts are showing as New instead of Existing in the user matching ...

Published: 26 Apr 2023 | Cref: TEC8899312 | Last Updated:26 Apr 2023

Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.

Published: 14 Sep 2022 | Cref: TEC8707934 | Last Updated:04 Oct 2024

Sync your users from RM Unify down to your Microsoft AD network and synchronise passwords between the network and the cloud.

Published: 31 Aug 2017 | Cref: TEC5797903 | Last Updated:10 Apr 2024

Explains why users are presented with a Windows Security authentication window when using RM Unify SSO URL.

Published: 16 Sep 2016 | Cref: TEC5311297 | Last Updated:09 Dec 2022

Explains why users see an error accessing the school Microsoft SharePoint site.

Published: 09 Oct 2013 | Cref: TEC3501596 | Last Updated:31 Jan 2023