Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:04 Aug 2026

Explains why clicking a Google Workspace tile from the RM Unify launch pad redirects the user to the Google account picker page.

Published: 12 Apr 2019 | Cref: TEC6760656 | Last Updated:27 Apr 2023

CC4 - Student and Staff users are able to add extensions in ...

Explains why Student and Staff users are able to add extensions in Google Chrome without any restrictions.

Published: 04 Oct 2023 | Cref: TEC9397547 | Last Updated:31 Jan 2024

Explains how to upgrade an existing installation of Network Agent v1 to v2.

Published: 15 May 2023 | Cref: TEC9126101 | Last Updated:04 Aug 2023

How to enable CC4 users to be able to save to the desktop

Outlines the user policy changes required to allow users to save files to the desktop.

Published: 21 Sep 2009 | Cref: TEC1520207 | Last Updated:25 May 2023

Sync your users from RM Unify down to your Microsoft AD network and synchronise passwords between the network and the cloud.

Published: 31 Aug 2017 | Cref: TEC5797903 | Last Updated:07 Apr 2026

Explains why RM Unify AD Sync may stop uploading users.

Published: 29 May 2014 | Cref: TEC3905787 | Last Updated:26 May 2023

Users > Managing users > Import usersImporting usersTo create multiple users, you can import users from a file (CSV or TXT).

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

How to increase the file download size for RM OneDrive ...

Provides a registry fragment to allow users to copy or move files greater than 47MB from their OneDrive mapped in Windows Explorer.

Published: 20 May 2016 | Cref: DWN5167232 | Last Updated:29 Sep 2025

How to migrate users from one registry policy to another

How to migrate users from one registry policy to another on Community Connect 4.

Published: 04 Jun 2009 | Cref: TEC1454194 | Last Updated:02 Sep 2022