Important CC4 update to fix Start menu issue on CC4 Access ...

Provides a new version of the RM Client Security Module which fixes the Start menu issue on CC4 Access servers.

Published: 26 Jul 2018 | Cref: DWN6351517 | Last Updated:28 Feb 2023

Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:04 Oct 2024

Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:05 Jan 2023

Explains why users of Microsoft 365 see messages advising that their administrator requires additional security info to help them recover their account.

Published: 31 May 2018 | Cref: TEC6276129 | Last Updated:04 Oct 2024

Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:29 Sep 2025

Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:05 Jun 2023

Explains why some or all of users are missing from the RM Unify AD Sync Config Tool.

Published: 23 Mar 2018 | Cref: TEC6154274 | Last Updated:23 Jul 2024

Explains why some or all of users are missing from the RM Unify AD Sync Config Tool.

Published: 23 Mar 2018 | Cref: TEC6154274 | Last Updated:09 Dec 2022

Provides steps on how to configure IRM for Microsoft OneDrive and SharePoint Online document libraries.

Published: 08 Feb 2018 | Cref: TEC6097463 | Last Updated:04 Oct 2024

Provides steps on how to configure IRM for Microsoft OneDrive and SharePoint Online document libraries.

Published: 08 Feb 2018 | Cref: TEC6097463 | Last Updated:03 Jul 2024