RM - Support Home Page

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy Computer
How do I contact RM Support?

Internet Service Status
Service status
Internet Change Requests
Sign up to the Connectivity newsletter
Support Portals
Community Connect 4
CC4 Applications Area
RM Unify
RM SIMS Support
School Management Solutions
RM Community forum
Visit the RM Community forums
My Support
Get the most from your support
How to use My Support Calls
My Contracts & Warranties
My Equipment
Using Support
RM supported technologies
Third party contact list
Frequently asked questions
Support Services Ts&Cs

Issue 24 of the RM Support newsletterRM CC4 Assured devices
1 / 2

Username or Email:
Forgotten your username or password?

Remember Me:

Editor's choice

News ArticleClosure of the RM Books service
 Provides information about closure of the RM Books service.

Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.

News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.

Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.

News ArticleHow to register and use the RM Community
 The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.

Technical ArticleUpcoming webinars - 2018
 Details the list of upcoming webinars.

Latest News Articles

News ArticleClosure of the RM Books service - 29 May 2018

Provides information about closure of the RM Books service.

News ArticleTLS v1.0 will be removed from a number of RM.com websites at the end of May - 26 Apr 2018

If your network uses Windows 7 with Internet Explorer 10 or below, then there are a set of steps you will need to perform to enable you to access certain RM.com websites after TLS v1.0 has been removed at the end of May.

More News...

Latest Technical Articles

Technical ArticleRM Unify creates Parent group in G Suite despite there are no Parent users - 13 Jul 2018

Details why you may see a Parent group in G Suite when federating to RM Unify, despite no Parent accounts being present in G Suite.

Technical ArticleHow to access installed apps via a direct URL for RM Unify users - 05 Jul 2018

Explains how RM Unify users can still access installed apps, such as Office 365, via a direct URL, even if the app is not on their Launch Pad.

Technical ArticleInstallation services for RM Unify Network Provisioning - 29 Jun 2018

Details the installation services available for RM Unify Network Provisioning.

More articles...

Latest Drivers & Downloads
DownloadRM Discovery release note

RM provides its end users with support for Microsoft Service Packs.