RM - Support Home Page

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy Computer
How do I contact RM Support?


Internet Service Status
Service status
Internet Change Requests
Support Portals
Community Connect 4
CC4 Applications Area
Internet
RM Unify
RM SIMS Support
School Management Solutions
My Support
Get the most from your support
How to use My Support Calls
My Contracts & Warranties
My Equipment
Using Support
RM supported technologies
Third party contact list
Frequently asked questions
Support Services Ts&Cs

lib

Self-help
Knowledge Library

Visit our library of articles to find answers to your questions and to help you fix issues.

lib

Log a Support Call

If you've searched the knowledge library and still have an unresolved issue, click here to log a call.

abt_support

RM Store

abt_support

Events

edu

School support services

Issue 47 of the RM Support newsletter
1

Username or Email:
Forgotten your username or password?
Password:

 or 
Remember Me:
What does this mean?


Editor's choice


Technical ArticleVeeam Backup & Replication vulnerability
 There is a vulnerability discovered within Veeam Backup & Replication. Veeam have developed patches for v11 and v12 to mitigate this vulnerability and we recommend you update your networks immediately.


Technical ArticleHow to change privacy settings for a SharePoint site from Public to Private
 Explains how to change privacy settings for a SharePoint site from Public to Private.


Technical ArticleHow to grant access to your Gmail account to another user
 Outlines the process of granting access to your Gmail account to another user.


Technical ArticleHow to add/remove Microsoft Teams members and change their roles
 Outlines the process of adding/removing Microsoft Teams members and changing their roles.


Technical ArticleHow to add a printer to your computer
 Outlines the process of adding/re-adding a printer to your computer.


Technical ArticleHow to clear Google Chrome browsing data
 Outlines the process of clearing Google Chrome browsing data.


Technical ArticleHow to open a delegated mailbox in Outlook (web)
 Outlines the process of opening a delegated mailbox in Microsoft Outlook (web).


Technical ArticleStaff instructions for changing a pupil's password in CC4
 Provides a video explaining the steps you need to take to change a pupil's password.


DownloadProcess for how to disable and enable internet access for users in CC4
 Process for disabling and enabling users from the internet in CC4.


Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.


News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.


Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.


Latest News Articles


No recent News Articles found.More News...


Latest Technical Articles


Technical ArticleDefault permissions in Google Groups created by RM Unify - 24 Mar 2023

Details the customised pemissions assigned to Google Groups created by RM Unify.



Technical Article"SUCCESSWITHISSUES. CC4 reported the User was not created but on inspection the User is in CC4" message in RM Unify Audit log - 13 Mar 2023

Explains the cause of the RM Unify Audit log message "SUCCESSWITHISSUES. CC4 reported the User was not created but on inspection the User is in CC4".



Technical ArticleHow to change the RM Unify establishment display name - 07 Mar 2023

Explains how to change the display name of your RM Unify establishment.



More articles...

Latest Drivers & Downloads
No recent Drivers & Downloads were found.
 

RM provides its end users with support for Microsoft Service Packs.
Top of Page Top of Page