Community Connect 4 portal

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy ComputerConnect 4 Home

RSS Feed for Community Connect 4 Portal articlesWhat is RSS ?
Welcome to the CC4 Support Portal


Username or Email:
Forgotten your username or password?
Password:

or
Remember Me:


Editor's choice


LockedDownloadCritical CC4 update to fix computer build failures after October 2017 due to an expired CC4 Build Root Certificate [CC4UPD203]
**This article is for field trial installations only** Provides a CC4 update to fix computer build failures after October 2017 due to an expired CC4 Build Root Certificate.


LockedDownloadDriver Update 113 for Community Connect 4 networks [CC4DRV113]
A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.


LockedTechnical ArticlePop-up message "Do you trust this printer" or "Connect to printer" displayed when you log on to the CC4 computer
Details a known issue with the mapping of printers if various Windows updates are installed.


LockedNews ArticleCC4 Windows 10 strategy
Provides information on how Windows 10 will be delivered and serviced on CC4.


LockedDownloadCC4 Updates Rollup 2017 Tool
Provides a rollup of CC4 updates for CC4.3 and CC4.5 networks. This tool covers updates up to CC4UPD201.


LockedTechnical ArticleCC4 computer builds may fail at the Authenticate User phase
Details a known issue after installing either KB3142024, KB3142026, KB4014504 or KB4014505 or later .NET security updates.


DownloadCumulative update for Windows 10 version 1511 (KB4019473)
Provides cumulative update KB4019473 for Windows 10 version 1511 and instructions for installing it.


DownloadCumulative update for Windows 10 version 1607 (KB4015217)
Provides cumulative update KB4015217 for Windows 10 version 1607 and instructions for installing it.


LockedDownloadRM OneDrive Mapper Release Note and User Guide
V2 is now released. Provides a download of the RM OneDrive Mapper Release Note and User Guide for CC4 networks.


LockedDownloadTool for setting network start timeout policy (GpNetworkStartTimeoutPolicyValue) for windows computers
Provides a network start timeout policy for Windows 7/8.1/10 computers to resolve an issue where domain computer policies are not getting applied.


LockedDownloadMicrosoft .NET Framework 4.6.1 for Community Connect 4 networks
Provides download and instructions for installing Microsoft .NET Framework 4.6.1 for Community Connect 4 networks.


LockedTechnical ArticleWindows 10 on CC4 Client Pack index article
Index article with links to all CC4 Windows 10 articles.


LockedDownloadCC4 computers may boot, load the Build Client and then display an error "failed to find BuildConstants.xml"
Provides a workaround to a known issue where some computers boot to an old restore point.


LockedTechnical ArticleList of CC4 software updates in development
Provides information about the forthcoming software updates for CC4 networks.


LockedTechnical ArticleCC4 packaging index article
An index article with links to CC4 packaging articles, guides and troubleshooting articles.


LockedTechnical ArticleCommunity Connect 4 computer build process - Index article
Index article with links to technical and reference articles on the Community Connect 4 computer build process.


LockedTechnical ArticleIndex article for WSUS on Community Connect 4
This is an index article with links to technical and reference articles for WSUS on Community Connect 4 (CC4).


LockedTechnical ArticleHow to restart the RM Service Host on a CC4 network
You may need to restart the RM Service Host in the following situations: Newly added drivers are not appearing while trying to add to a build disk, package assignment not working properly, build failures, unable to uninstall software from the RMMC.


LockedDownloadHow to determine why computers are in the Requiring System Updates list
Provides a download for the RM Stale Package Detector tool.


LockedDownloadCC4 Windows 8.1 and Windows 10 1511 - Workaround to help prevent slow logons with a black screen
Workaround to prevent slow logon to Windows 8.1 and Windows 10 1511 only computers due to registry bloat of Start Menu Cache.


Latest Community Connect 4 technical articles


Locked Technical ArticlePassword changes within the RMMC are not applied correctly if they contain a pound () symbol on a Community Connect 4 network - 18 Jul 2017

Details why password changes within the RMMC are not applied correctly if they contain a pound () symbol on a Community Connect 4 network.



Locked Technical ArticleHow to alter Active Hours for Windows 10 v1607 and above computers on a Community Connect 4 network - 30 Jun 2017

Explains the Active Hours feature within Windows 10 v1607 and how to configure this on a Community Connect 4 network.



Locked Technical ArticleRM Portico replaces spaces in filenames with the plus (+) symbol - 22 Jun 2017

Details why RM Portico replaces spaces in filenames with the plus (+) symbol.



Locked Technical ArticleArchive of Community Connect 4 (CC4) software updates - 12 Jun 2017

Archive of CC4 software updates pre-rollup v2.



Locked Technical ArticleRM Event Master - RM Unify AD Sync Config Tool 'resync with deletes' - 12 Jun 2017

RM Event Master has detected that your RM Unify AD Sync Config Tool is configured to always 'resync with deletes'.



Locked Technical ArticleWindows 10 computers do not show the 'Most used' application list in the Start menu on a Community Connect 4 network - 09 Jun 2017

Details why Windows 10 computers do not show the 'Most used' application list in the Start menu on a Community Connect 4 network.



More Technical Articles...

Latest CC4 Downloads
Locked DownloadCritical CC4 update to fix computer buil ...
Locked DownloadImportant CC4 update to fix build issues ...
Locked DownloadCC4 Updates Rollup 2017 Tool
Have Your Say
Have Your Say
How can we enhance and improve our Community Connect range of products?
How do I contact RM Support?
Community Connect 4 Portal
Community Connect 4 Portal
Discuss with your peers

Visit all of the RM Community forums


Visit the CC4 forums 


Visit the CC4 development forum


Frequently asked questions

Check our list of frequently asked questions if you need help.
Issue 18 newsletter

Read issue 18 of the RM Support Newsletter

Is your network up to date?

Updates

Drivers


RM Package Blueprint list

Click here to see a list of all the RM Package Blueprints.

 

Community Connect 4 News

Locked News ArticleHP Conexant HD audio driver included in CC4DRV109/CC4DRV111/CC4DRV113/CC4DRV114 has a potential security vulnerability
RM advice following the WannaCry & Petya Ransomware outbreaks
Locked News ArticleCC4 Windows 10 strategy
More News...

Upcoming Training

No Events found.
Go to the Events homepage...

Hardware specifications

Hardware specifications for CC4.3
Hardware specifications for CC4.5
Support Information

Recommended hardware
Supported technologies
Third party contact list
Terms and Conditions
CC4 Applications Area