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Editor's choice


Locked DownloadDriver Update 115 for Community Connect 4 networks [CC4DRV115]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.


Locked DownloadCritical CC4 software update to resolve build issues [CC4UPD201]
 Provides a CC4 software update for resolving build issues on single-site and multi-site networks.


Locked DownloadCC4 update to disable RMMC log off for CC4 Access and CC4 Anywhere servers [CC4UPD200]
 Provides a CC4 update to disable RMMC log off for CC4 Access and CC4 Anywhere servers.


Locked DownloadCC4 update to clean up the WSUS database for multi-site networks [CC4UPD199]
 Provides a scheduled task to clean up the WSUS database in multi-site networks.


Locked DownloadDriver Update 114 for Community Connect 4 networks [CC4DRV114]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.


Locked DownloadMicrosoft Office 2016 GPO and ADM update for adding trusted locations
 Provides instructions to add the required ADM policies (for adding trusted locations) to the existing Office 2016 policies.


Locked Technical ArticleRM Virus Protect 6.6 for Community Connect 4
 Notice of release of a new version of RM Virus Protect 6.6 for Community Connect 4 networks.


Locked DownloadRM Virus Protect 6.6 Release Notes for CC4
 A download of the New Installations and Upgrades Release Notes for RM Virus Protect 6.6 for Community Connect 4 (CC4) networks.


Locked DownloadRM OneDrive Mapper Release Note and User Guide
 V2 is now released. Provides a download of the RM OneDrive Mapper Release Note and User Guide for CC4 networks.


Locked News ArticleCC4 Windows 10 strategy
 Provides information on how Windows 10 will be delivered and serviced on CC4.


Locked Technical Article'Log user off' option behaviour with CC4 Access or CC4 Anywhere servers
 Explains the 'Log user off' option behaviour with CC4 Access or CC4 Anywhere servers.


Locked DownloadTool for setting network start timeout policy (GpNetworkStartTimeoutPolicyValue) for windows computers
 Provides a network start timeout policy for Windows 7/8.1/10 computers to resolve an issue where domain computer policies are not getting applied.


Locked Technical ArticleWebsites using Adobe Flash Player content fail to load in Google Chrome
 When using the Google Chrome browser, sites displaying Adobe Flash Player content (swf) cannot be loaded. Contains a workaround to resolve this issue.


Locked DownloadMicrosoft .NET Framework 4.6.1 for Community Connect 4 networks
 Provides download and instructions for installing Microsoft .NET Framework 4.6.1 for Community Connect 4 networks.


Locked Technical ArticleWindows 10 on CC4 Client Pack index article
 Index article with links to all CC4 Windows 10 articles.


Locked DownloadCC4 Updates Rollup-2 Tool
 Provides a rollup of CC4 updates for CC4.3 and CC4.5 networks. This tool covers updates up to CC4UPD175.


Locked DownloadCC4 computers may boot, load the Build Client and then display an error "failed to find BuildConstants.xml"
 Provides a workaround to a known issue where some computers boot to an old restore point.


Locked Technical ArticleList of CC4 software updates in development
 Provides information about the forthcoming software updates for CC4 networks.


Locked Technical ArticleCC4 packaging index article
 An index article with links to CC4 packaging articles, guides and troubleshooting articles.


Locked Technical ArticleCommunity Connect 4 computer build process - Index article
 Index article with links to technical and reference articles on the Community Connect 4 computer build process.


Locked Technical ArticleIndex article for WSUS on Community Connect 4
 This is an index article with links to technical and reference articles for WSUS on Community Connect 4 (CC4).


Locked Technical ArticleHow to restart the RM Service Host on a CC4 network
 You may need to restart the RM Service Host in the following situations: Newly added drivers are not appearing while trying to add to a build disk, package assignment not working properly, build failures, unable to uninstall software from the RMMC.


Locked DownloadHow to determine why computers are in the Requiring System Updates list
 Provides a download for the RM Stale Package Detector tool.


Locked DownloadCC4 Windows 8.1 and Windows 10 1511 - Workaround to help prevent slow logons with a black screen
 Workaround to prevent slow logon to Windows 8.1 and Windows 10 1511 only computers due to registry bloat of Start Menu Cache.


Latest Community Connect 4 technical articles


Locked Technical ArticleIdentifying Windows 10 v1511 & v1607 computers - 11 Apr 2017

Details the method of differentiating Windows 10 clients with v1511 and v1607 builds.



Locked Technical ArticleNon-administrative users can access local drives by creating a shortcut on N: drive on a CC4 network - 11 Apr 2017

Details why non-administrative users can access local drives by creating a shortcut on N: drive on a Community Connect 4 network and provides a resolution to this issue.



Locked Technical ArticleAdditional configuration steps when changing your broadband provider/proxy server on a CC4 network - 05 Apr 2017

Explains how to ensure that a proxy server change is correctly reflected in all settings on all computers on a CC4 network.



Locked Technical ArticleMicrosoft Surface Pro computers fail to build as CC4 Windows 10 1607 clients - 04 Apr 2017

Details why the Microsoft Surface Pro computers fail to build as CC4 Windows 10 1607 clients.



Locked Technical ArticleError "Copying data from deduplicated volumes requires" displayed while restoring files using Veeam Backup & Replication - 04 Apr 2017

Explains why the error "Copying data from deduplicated volumes requires that the console is installed on Windows Server 2012R2 with data deduplication feature enabled" is displayed while restoring files using Veeam Backup & Replication.



Locked Technical ArticleNon-systemadmin or non-privileged users are not able to access the RMMC from computers on a CC4 network - 03 Apr 2017

Details why non-systemadmin or non-privileged users are not able to access the RM Management Console (RMMC) from computers on a CC4 network.



More Technical Articles...

Latest CC4 Downloads
Locked DownloadRM Portico v1.9 Release Note
Locked DownloadDriver Update 115 for Community Connect ...
Locked DownloadCritical CC4 software update to resolve ...
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Locked News ArticleCC4 Windows 10 strategy
Microsoft Volume Licensing price increase
Symantec security issue affecting all RM Virus Protect (RMVP) and Symantec End Protection (SEP) customers
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