Community Connect 4 portal

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy ComputerConnect 4 Home

RSS Feed for Community Connect 4 Portal articlesWhat is RSS ?
Welcome to the CC4 Support Portal


Username or Email:
Forgotten your username or password?
Password:

 or 
Remember Me:


Editor's choice


Locked DownloadDriver Update 150 for Community Connect 4 networks [CC4DRV150]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support to all computers.


Locked DownloadDriver Update 148 for Community Connect 4 networks [CC4DRV148]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support to all computers.


Locked Technical ArticleRM improving the Microsoft Windows Updates approvals cadence on CC4
 Explains how RM is making Microsoft Windows Updates approvals releases more frequent on CC4.


Locked Technical ArticleRM's advice on June/July 2021 'PrintNightmare' Print Spooler security vulnerability
 Provides advice to customers about a recent Print Spooler security vulnerability.


Locked Technical ArticleCC4 - What are the benefits of moving to UEV?
 Describes some of the reasons behind moving to UEV.


Locked Technical ArticleFAQ for UEV on CC4 networks
 Details the main features of UEV when implemented on a CC4 network.


Locked Technical ArticleMicrosoft Teams for Community Connect 4 networks
 Provides the instructions for downloading and installing Microsoft Teams for Community Connect 4 networks.


Locked DownloadImportant CC4 update for CC4 Access Security Hardening [CC4UPD221]
 Improves the security on CC4 Access servers.


Locked Technical ArticleRenewing an expired CC4 Access certificate
 Provides steps to renew the expired CC4 Access certificate


Locked Technical ArticleHow to secure RM Tutor to prevent unauthorised access
 Describes how to secure RM Tutor to prevent unauthorised access.


Locked Technical ArticleMicrosoft .NET Framework 4.7.2 for Community Connect 4 networks
 Instructions for downloading and installing Microsoft .NET Framework 4.7.2 for Community Connect 4 networks.


Locked News ArticleCC4 Windows 10 strategy
 Provides information on how Windows 10 will be delivered and serviced on CC4.


Locked DownloadTool for setting network start timeout policy (GpNetworkStartTimeoutPolicyValue) for Windows computers
 Provides a network start timeout policy for Windows 8.1/10 computers to resolve an issue where domain computer policies are not getting applied.


Locked Technical ArticleWindows 10 on CC4 Client Pack index article
 Index article with links to all CC4 Windows 10 articles.


Locked Technical ArticleCC4 packaging index article
 An index article with links to CC4 packaging articles, guides and troubleshooting articles.


Locked Technical ArticleCommunity Connect 4 computer build process - Index article
 Index article with links to technical and reference articles on the Community Connect 4 computer build process.


Locked Technical ArticleIndex article for WSUS on Community Connect 4
 This is an index article with links to technical and reference articles for WSUS on Community Connect 4 (CC4).


Locked Technical ArticleHow to restart the RM Service Host on a CC4 network
 You may need to restart the RM Service Host in the following situations: Newly added drivers are not appearing while trying to add to a build disk, package assignment not working properly, build failures, unable to uninstall software from the RMMC.


Locked DownloadHow to determine why computers are in the Requiring System Updates list
 Provides a download for the RM Stale Package Detector tool.


Latest Community Connect 4 technical articles


Locked Technical ArticleCC4 Windows 10 20H2 builds and possible junction point issue causing package install failures - 20 Sep 2021

Provides advice to customers about a junction points issue with new builds.



Locked Technical ArticleFragAttacks vulnerability - Driver Update 148 for CC4 networks [CC4DRV148] - 18 Aug 2021

Describes the FragAttacks vulnerability that affects all Wi-Fi devices.



Locked Technical ArticleAugust & September 2021 Windows Updates and changes to 'Point-and-Print' default driver installation - 17 Aug 2021

Provides advice to customers about a recent Print driver installation change.



Locked Technical ArticleCC4 Access Web Client - "Can't connect to the remote PC because of a security error" error message displayed - 13 Aug 2021

Explains why users are presented with "Oops, we couldn't connect to CC4Access" error message when trying to connect to the CC4 Access Web Client and provides a workaround to it.



Locked Technical ArticleRM improving the Microsoft Windows Updates approvals cadence on CC4 - 26 Jul 2021

Explains how RM is making Microsoft Windows Updates approvals releases more frequent on CC4.



Locked Technical ArticleCC4 Windows 10 20H2 computer builds stall with failed Windows updates - 22 Jul 2021

CC4 builds to Windows 10 20H2 may stall and require manual intervention due to Windows updates failing to install at the end of the build.



More Technical Articles...

Latest CC4 Downloads
Locked DownloadDriver Update 150 for Community Connect ...
Locked DownloadeSafe to Smoothwall Monitor migration - ...
Locked DownloadDriver Update 148 for Community Connect ...
Have Your Say
Have Your Say
How can we enhance and improve our Community Connect range of products?
  How do I contact RM Support?
Community Connect 4 Portal
Community Connect 4 Portal
Issue 41 newsletter

Read the latest issue of the RM Support Newsletter

Moving to Windows 10

Helping you to move to Windows 10

Is your network up to date?

Updates

Drivers


Discuss with your peers

RM Community Connect Forum


Frequently asked questions

Check our list of frequently asked questions if you need help.
Community Connect 4 News

Locked News ArticleCC4 Access Security and pen testing
Locked News ArticleRM advice on the recent Exchange On-prem 'Out-of-Band' patches (March 2021)
Locked News ArticleMicrosoft Office changes for October 2020 - Office 2010 EOL and connectivity to O365
More News...

Hardware specifications

Hardware specifications for CC4.5 and Connect on Prem
Support Information

Recommended hardware
Supported technologies
Third party contact list
Terms and Conditions
CC4 Applications Area