Community Connect 4 portal

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy ComputerConnect 4 Home

RSS Feed for Community Connect 4 Portal articlesWhat is RSS ?
Welcome to the CC4 Support Portal


Username or Email:
Forgotten your username or password?
Password:

 or 
Remember Me:


Editor's choice


Locked DownloadDriver Update 158 for Community Connect 4 networks [CC4DRV158]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support for Lenovo ThinkPad E16 Gen 1.


Locked DownloadDriver Update 157 for Community Connect 4 networks [CC4DRV157]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support for HP ProOne 440 G9 AIO PC.


Locked DownloadDriver Update 156 for Community Connect 4 networks [CC4DRV156]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support for HP Pro Mini 400 G9 PC.


Locked DownloadCC4 update for Google Chrome [CC4UPD226]
 Provides a CC4 Google Chrome policy update to block URLs.


Locked DownloadImportant CC4 network security hardening update [CC4UPD223]
 Provides an important update for CC4 network security hardening.


Locked DownloadWindows 10 v22H2 for CC4 Release Note
 Provides a download of the Release Note for Windows 10 v22H2 on Community Connect 4 (CC4) networks.


Locked DownloadImportant CC4 update for CC4 Access Security Hardening [CC4UPD221]
 Improves the security on CC4 Access servers.


Locked DownloadWindows 10 v21H2 for CC4 Release Note
 Provides a download of the Release Note for Windows 10 v21H2 on Community Connect 4 (CC4) networks.


Locked Technical ArticleMicrosoft Teams for Community Connect 4 networks
 Provides the instructions for downloading and installing Microsoft Teams for Community Connect 4 networks.


Locked Technical ArticleFAQ for UEV on CC4 networks
 Details the main features of UEV when implemented on a CC4 network.


Locked Technical ArticleRenewing an expired CC4 Access certificate
 Provides steps to renew the expired CC4 Access certificate


Locked Technical ArticleHow to secure RM Tutor to prevent unauthorised access
 Describes how to secure RM Tutor to prevent unauthorised access.


Locked Technical ArticleMicrosoft .NET Framework 4.7.2 for Community Connect 4 networks
 Instructions for downloading and installing Microsoft .NET Framework 4.7.2 for Community Connect 4 networks.


Locked News ArticleCC4 Windows 10 strategy
 Provides information on how Windows 10 will be delivered and serviced on CC4.


Locked Technical ArticleWindows 10 on CC4 Client Pack index article
 Index article with links to all CC4 Windows 10 articles.


Locked Technical ArticleCC4 packaging index article
 An index article with links to CC4 packaging articles, guides and troubleshooting articles.


Locked Technical ArticleCommunity Connect 4 computer build process - Index article
 Index article with links to technical and reference articles on the Community Connect 4 computer build process.


Locked Technical ArticleIndex article for WSUS on Community Connect 4
 This is an index article with links to technical and reference articles for WSUS on Community Connect 4 (CC4).


Locked Technical ArticleHow to restart the RM Service Host on a CC4 network
 You may need to restart the RM Service Host in the following situations: Newly added drivers are not appearing while trying to add to a build disk, package assignment not working properly, build failures, unable to uninstall software from the RMMC.


Locked DownloadHow to determine why computers are in the Requiring System Updates list
 Provides a download for the RM Stale Package Detector tool.


Latest Community Connect 4 technical articles


Locked Technical ArticleCC4 Access: Remote Desktop Web Client v2 - 19 Jun 2024

Provides information on Microsoft updating their web client package used in CC4 Access (HTML5) web client.



Locked Technical ArticleCC4 - Student and Staff users are able to add extensions in Google Chrome without any restrictions - 04 Oct 2023

Explains why Student and Staff users are able to add extensions in Google Chrome without any restrictions.



Locked Technical ArticleOpening Google Chrome causes the Settings app to open the default app selection screen - 19 Apr 2023

Explains why when opening Google Chrome on a CC4 computer it causes the Settings app to open the default app selection screen.



Locked Technical ArticleHow to apply Windows 10 v22H2 policy changes to your custom policies on a Community Connect 4 network - 19 Apr 2023

Lists the user and computer policy changes that are included in the CC4 Windows 10 v22H2 Client Pack and describes how to add these to the existing custom policies.



Locked Technical ArticleSSL Connect on CC4-managed devices - 21 Mar 2023

Provides information about the SSL connect on CC4-managed devices.



Locked Technical ArticleUpdate RM Cloud Backup (R) VMware configuration export - 03 Feb 2023

Explains how to update VMware virtual machine configuration export script.



More Technical Articles...

Latest CC4 Downloads
Locked DownloadCC4 update for Google Chrome [CC4UPD227]
Locked DownloadWindows 10 v22H2 for CC4 Release Note
Locked DownloadRM Support - EFS scan tool
Have Your Say
Have Your Say
How can we enhance and improve our Community Connect range of products?
  How do I contact RM Support?
Community Connect 4 Portal
Community Connect 4 Portal
Issue 47 newsletter

Read the latest issue of the RM Support Newsletter

Is your network up to date?

Updates

Drivers


Frequently asked questions

Check our list of frequently asked questions if you need help.
Community Connect 4 News

Moving from Windows Server 2012R2
Locked News ArticleIntune (Endpoint Manager) - Google Chrome browser is now supported for configuration
Locked News ArticleWSUS 3.0 SP2 (Windows Server 2008R2) has stopped synchronising and downloading updates since 10 January 2022
More News...

Hardware specifications

Hardware specifications for CC4.5 and Connect on Prem
Support Information

Recommended hardware
Third party contact list
Terms and Conditions
CC4 Applications Area