Community Connect 4 portal

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy ComputerConnect 4 Home

RSS Feed for Community Connect 4 Portal articlesWhat is RSS ?
Welcome to the CC4 Support Portal


Username or Email:
Forgotten your username or password?
Password:

 or 
Remember Me:


Editor's choice


Locked DownloadDriver Update 151 for Community Connect 4 networks [CC4DRV151]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support for HP ProBook 455 G8 Notebook PC.


Locked DownloadImportant CC4 update to fix issues in CC4 Access servers [CC4UPD224]
 Enables UAC, fixes issues with My Connect and delivers latest Client Security Module on CC4 Access servers.


Locked News ArticleEmails stuck in Exchange on-premises (2016 and 2019) transport queues from 1 Jan 2022
 Provides information on fixing a Jan 2022 Exchange Server issue.


Locked DownloadDriver Update 149 for Community Connect 4 networks [CC4DRV149]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support for HP ProBook 440 G8 Notebook PC.


Locked DownloadImportant CC4 update for 'Point-and-Print' restrictions [CC4UPD225]
 Allows printer mappings to work for all the users after the issues with August 2021 (and later) Microsoft updates.


Locked DownloadDriver Update 150 for Community Connect 4 networks [CC4DRV150]
 A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks. This driver update provides driver support to all computers.


Locked Technical ArticleRM improving the Microsoft Windows Updates approvals cadence on CC4
 Explains how RM is making Microsoft Windows Updates approvals releases more frequent on CC4.


Locked Technical ArticleRM's advice on June/July 2021 'PrintNightmare' Print Spooler security vulnerability
 Provides advice to customers about a recent Print Spooler security vulnerability.


Locked Technical ArticleCC4 - What are the benefits of moving to UEV?
 Describes some of the reasons behind moving to UEV.


Locked Technical ArticleFAQ for UEV on CC4 networks
 Details the main features of UEV when implemented on a CC4 network.


Locked Technical ArticleMicrosoft Teams for Community Connect 4 networks
 Provides the instructions for downloading and installing Microsoft Teams for Community Connect 4 networks.


Locked DownloadImportant CC4 update for CC4 Access Security Hardening [CC4UPD221]
 Improves the security on CC4 Access servers.


Locked Technical ArticleRenewing an expired CC4 Access certificate
 Provides steps to renew the expired CC4 Access certificate


Locked Technical ArticleHow to secure RM Tutor to prevent unauthorised access
 Describes how to secure RM Tutor to prevent unauthorised access.


Locked Technical ArticleMicrosoft .NET Framework 4.7.2 for Community Connect 4 networks
 Instructions for downloading and installing Microsoft .NET Framework 4.7.2 for Community Connect 4 networks.


Locked News ArticleCC4 Windows 10 strategy
 Provides information on how Windows 10 will be delivered and serviced on CC4.


Locked DownloadTool for setting network start timeout policy (GpNetworkStartTimeoutPolicyValue) for Windows computers
 Provides a network start timeout policy for Windows 8.1/10 computers to resolve an issue where domain computer policies are not getting applied.


Locked Technical ArticleWindows 10 on CC4 Client Pack index article
 Index article with links to all CC4 Windows 10 articles.


Locked Technical ArticleCC4 packaging index article
 An index article with links to CC4 packaging articles, guides and troubleshooting articles.


Locked Technical ArticleCommunity Connect 4 computer build process - Index article
 Index article with links to technical and reference articles on the Community Connect 4 computer build process.


Locked Technical ArticleIndex article for WSUS on Community Connect 4
 This is an index article with links to technical and reference articles for WSUS on Community Connect 4 (CC4).


Locked Technical ArticleHow to restart the RM Service Host on a CC4 network
 You may need to restart the RM Service Host in the following situations: Newly added drivers are not appearing while trying to add to a build disk, package assignment not working properly, build failures, unable to uninstall software from the RMMC.


Locked DownloadHow to determine why computers are in the Requiring System Updates list
 Provides a download for the RM Stale Package Detector tool.


Latest Community Connect 4 technical articles


Locked Technical ArticleCC4 RMMC shows blank 'OS Friendly Name' for newly built Windows 10 21H2 computers - 19 May 2022

Provides a fix for when the CC4 database does not have the correct 'Friendly Name' mapping.



Locked Technical ArticleError message "An error occurred when retrieving running tasks from Job Manager..." displayed when Tasks under RMMC is expanded - 04 May 2022

Explains why the error message "An error occurred when retrieving running tasks from Job Manager: Requested Service not found" is displayed when the RMMC Tasks section is expanded.



Locked Technical ArticleHow to enable Windows Update 'Features on Demand' on a CC4 network - 27 Apr 2022

Explains how to enable Windows Update 'Features on Demand' on a CC4 network to install additional language packs or remote administration.



Locked Technical ArticleHow to apply Windows 10 v21H2 policy changes to your custom policies on a Community Connect 4 network - 11 Feb 2022

Lists the user and computer policy changes that are included in the CC4 Windows 10 v21H2 Client Pack and describes how to add these to the existing custom policies.



Locked Technical ArticleError "Application-defined or object-defined error" displayed when trying to use Form Wizard in Microsoft Access 2016 - 18 Jan 2022

Explains why users get the error message "Application-defined or object-defined error" when trying to use Form Wizard in Microsoft Access 2016.



Locked Technical ArticleDisable Microsoft Edge from automatically starting when logging in - 14 Jan 2022

How to apply a registry change to prevent Microsoft Edge from automatically opening at each login of a user.



More Technical Articles...

Latest CC4 Downloads
Locked DownloadDriver Update 151 for Community Connect ...
Locked DownloadWindows 10 v21H2 for CC4 Release Note
Locked DownloadImportant CC4 update to fix issues in CC ...
Have Your Say
Have Your Say
How can we enhance and improve our Community Connect range of products?
  How do I contact RM Support?
Community Connect 4 Portal
Community Connect 4 Portal
Issue 43 newsletter

Read the latest issue of the RM Support Newsletter

Is your network up to date?

Updates

Drivers


Discuss with your peers

RM Community Connect Forum


Frequently asked questions

Check our list of frequently asked questions if you need help.
Community Connect 4 News

Locked News ArticleIntune (Endpoint Manager) - Google Chrome browser is now supported for configuration
Locked News ArticleWSUS 3.0 SP2 (Windows Server 2008R2) has stopped synchronising and downloading updates since 10 January 2022
Locked News ArticleJanuary 2022 Patch Tuesday updates may result in DC (domain controller) boot-loop issues
More News...

Hardware specifications

Hardware specifications for CC4.5 and Connect on Prem
Support Information

Recommended hardware
Supported technologies
Third party contact list
Terms and Conditions
CC4 Applications Area