View our most recently published articles in date order, youngest first.
Provides a download of the CC5 Readiness Tool for Community Connect 4 (CC4) computers.
Provides more information on changes to the Microsoft Partner Center and how that relates to RM Unify and RM Support.
An index document with links to technical and reference articles for RM Unify Single Sign Out (SLO).
Covers how end users can configure the Safari browser on iOS and iPads to allow SLO to work.
Covers how end users can configure the Firefox browser to allow SLO to work.
Covers how end users can configure the Safari browser on MacOS to allow SLO to work.
Covers how policies can be applied through Intune to the Safari browser to allow SLO to work for iOS devices.
Covers how policies can be applied through on-premises Group Policy to the Firefox browser to allow SLO to work.
Covers how policies can be applied through Intune to the Firefox browser to allow SLO to work.
Details the release of an important update to RM Unify AD Sync which must be installed to your AD Sync server.
Explains why this error may be logged in the Groupcall Portal for a school for which the MIS Sync daily job is failing to complete.
Explains what each of the app status labels mean when viewing in the RM Unify App Library.
Explains the cause of the error "Failed to decrypt password" in the RM Unify User Audit log.
Explains why one or more users are presented with a Microsoft authentication prompt when accessing the Internet with UBF.
Provides information for customers who have Windows Server 2012 which goes end of life in October 2023.
Explains why a log error message "An error occurred while making the HTTP request to https://api.platform.rmunify.com/unifyprovisioning/identityprovider.svc" is displayed when trying to register your establishment in RM Unify AD Sync.
Explains why you may see a "Sorry but an unexpected error occurred" error message when viewing the 'Deleted users' list of the RM Unify Management Console.
Explains why the RM Unify admin may see the "Unexpected error" message and how to address this issue.
Details the steps to be followed when enabling RM Unify MIS Sync for 'IRIS Ed:Gen'.
Details the troubleshooting steps required for investigating sync issues (sync stopped, missing users, data, etc.) with Groupcall XE (cloud-based Xporter).
