CC4 CoP (Connect on Prem/Server 2016) - PostGres may not ...

Provides a workaround where PostGres may not start correctly at boot, affecting key CC4 functionality.

Published: 04 May 2018 | Cref: TEC6232986 | Last Updated:04 Oct 2024

Best practice advice on anti-virus removal

Provides generic advice on uninstalling your exisiting anti-virus solution.

Published: 25 May 2017 | Cref: TEC5631372 | Last Updated:30 Jun 2025

FAQ for UEV on CC4 networks

Details the main features of UEV when implemented on a CC4 network.

Published: 12 Dec 2018 | Cref: TEC6538569 | Last Updated:27 Apr 2023

WebHelp 5.50

Published: 31 Jul 2008 | Last Updated:31 Jul 2008

Explains how to patch and reboot Hyper-V hosts with Windows Updates.

Published: 16 May 2017 | Cref: TEC5697304 | Last Updated:04 Oct 2024

Core upgrade of CC4 Access server may fail due to policy ...

Details why the CC4 Access policy setting may prevent CC4 Access server from core upgrading successfully.

Published: 13 Mar 2017 | Cref: TEC5593058 | Last Updated:04 Oct 2024

Windows 10 App Removal package

Explains the Windows 10 App Removal package in more detail.

Published: 25 Apr 2018 | Cref: TEC6179052 | Last Updated:13 Dec 2022

CC4 OneDrive Mapper when Microsoft 365 is federated to RM ...

Provides information about a logon issue.

Published: 07 Oct 2020 | Cref: TEC7522336 | Last Updated:17 Apr 2023

A group gives users (in the group) access to the Learning Resource.

Published: 31 Jul 2008 | Last Updated:31 Jul 2008

Recommended anti-virus settings for Microsoft Hyper-V hosts

Provides the recommended anti-virus settings for Microsoft Hyper-V hosts.

Published: 18 May 2015 | Cref: TEC4542347 | Last Updated:23 Jul 2024