Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:30 Jun 2025

Provides guidance on how to manage Groupcall Xporter on a new or upgraded SIMS server.

Published: 17 Apr 2019 | Cref: TEC6761110 | Last Updated:02 May 2023

The 'Microsoft User Experience Virtualisation' category is ...

Describes how to add the UEV policies to the CC4 RMMC.

Published: 16 Sep 2019 | Cref: TEC6964097 | Last Updated:17 Dec 2022

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:11 Sep 2024

Driver Update 136 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 08 Nov 2019 | Cref: DWN7009755 | Last Updated:15 Feb 2023

Firewall port exclusions for internal firewalls on servers

Lists all the firewall port exclusions for supported technologies on servers.

Published: 04 Oct 2023 | Cref: TEC9356830 | Last Updated:06 Jun 2024

How to move users that have long file names located in ...

How to successfully move users using the RM Management Console between servers if they have long file names in the users' My Documents area.

Published: 05 Dec 2005 | Cref: TEC547362 | Last Updated:12 Dec 2022

Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.

Published: 27 Nov 2018 | Cref: TEC6543087 | Last Updated:12 May 2023

Explains why an error message "specify a domain controller" is displayed while installing RM Unify AD Sync and provides steps to resolve this issue.

Published: 21 Nov 2016 | Cref: TEC5439988 | Last Updated:13 Apr 2023

RM Cloud Backup - D2D2C - Recovery Point Creation and ...

Encrypted files prevent the creation of Recovery Points and/or Consistency Checks. Steps to resolve the issue.

Published: 07 Nov 2018 | Cref: TEC6489401 | Last Updated:05 Jan 2023