Troubleshooting printer mapping issues on a Community ...

Describes how to troubleshoot printer mapping issues on CC4 computers.

Published: 22 Mar 2012 | Cref: TEC2570455 | Last Updated:10 Feb 2022

PXE builds may fail on Windows Server 2016/2012 R2 based ...

A workaround for the issue of PXE builds failing on Windows Server 2016/2012 R2 based networks after installing the updates KB4489882, KB4489883 or later.

Published: 21 Mar 2019 | Cref: TEC6731357 | Last Updated:28 Apr 2022

How to restart the RM Service Host on a CC4 network

... appearing while trying to add to a build disk, package assignment not working properly, build failures, unable to uninstall software from the RMMC.

Published: 24 Mar 2011 | Cref: TEC1691316 | Last Updated:02 Feb 2023

Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:26 Apr 2022

windows_10_v21h2_for_cc4_release_note.pdf

Background content for windows_10_v21h2_for_cc4_release_note.pdf

Published: 22 Feb 2022 | Cref: MDL8426359 | Last Updated:23 Jun 2022

Unable to rename computers in RMMC

Provides a workaround to resolve the issue of being unable to rename computers in RMMC.

Published: 12 Aug 2022 | Cref: TEC8716836 | Last Updated:04 Oct 2024

CC4 networks may have computers showing as 'Offline' in the ...

Provides a workaround to a known issue where computers show as 'Offline' in the RM Management Console (RMMC).

Published: 06 May 2016 | Cref: DWN5142756 | Last Updated:29 Sep 2025

Non-administrative users can access local drives by ...

... users can access local drives by creating a shortcut on N: drive on a Community Connect 4 network and provides a resolution to this issue .

Published: 11 Apr 2017 | Cref: TEC5654795 | Last Updated:04 Oct 2024

"Connected, No Internet" message shown in the system tray ...

Discusses the reasons for the issue when hovering over the network icon in the system tray, it reports that it is connected but there is no Internet connection.

Published: 12 May 2021 | Cref: TEC7879105 | Last Updated:03 Oct 2024

CC4 SmartClient process fails on computers if you have a ...

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:04 Oct 2024