Explains why the error message "RM.Networks.IdentityManagement.ConfigTool has stopped working" is displayed when you try to save AD filter or role ...

Published: 29 Oct 2015 | Cref: TEC4835089 | Last Updated:13 Mar 2023

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:13 Mar 2023

Explains why you are automatically redirected to an RM Unify logon screen when logging onto Google services using a personal account.

Published: 03 Jul 2019 | Cref: TEC6853495 | Last Updated:18 Aug 2023

Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:30 Jun 2025

Explains some known issues that may prevent RM Unify Password Filter or RM Unify AD Sync from installing.

Published: 16 Mar 2015 | Cref: TEC4457959 | Last Updated:14 Feb 2023

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:11 Sep 2024

Explains why a user may get prompted with an authentication box when browsing the Internet after a network password change.

Published: 23 Mar 2018 | Cref: TEC6169503 | Last Updated:02 May 2023

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:04 Oct 2024

Explains how to stop the Network Agent from creating and configuring home folders when it creates a new user.

Published: 19 Aug 2022 | Cref: TEC8720672 | Last Updated:04 Oct 2024

Explains why clicking a Google Workspace tile from the RM Unify launch pad redirects the user to the Google account picker page.

Published: 12 Apr 2019 | Cref: TEC6760656 | Last Updated:27 Apr 2023