CC4 OneDrive Mapper and changes to the Microsoft sign-in

Describes the options for CC4 OneDrive customers when moving to the new V3 release of the OneDrive Mapper.

Published: 01 Oct 2017 | Cref: TEC5918350 | Last Updated:18 Oct 2022

How to change RM GateKeeper logging level on workstations

Information about changing the RM GateKeeper logging level on both Community Connect 4 computers and saving the log.

Published: 03 Jul 2007 | Cref: TEC959714 | Last Updated:11 Jan 2022

Troubleshooting printer mapping issues on a Community ...

Describes how to troubleshoot printer mapping issues on CC4 computers.

Published: 22 Mar 2012 | Cref: TEC2570455 | Last Updated:10 Feb 2022

How to run a command on a computer via the CC4 RM ...

Explains how to run a command on all or a selected group of computers, as a one-off or a scheduled task.

Published: 13 Mar 2012 | Cref: TEC2366250 | Last Updated:05 Sep 2022

CC4 SmartClient process fails on computers if you have a ...

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:20 Jan 2022

Windows 10 1809 taskbar location issue

Provides steps to resolve an issue where the taskbar on Windows 10 1809 computers appears to be in the wrong position.

Published: 25 Jun 2019 | Cref: TEC6859058 | Last Updated:17 Jan 2022

Community Connect 4 Build Disk CD is 'Not bootable'

Having created a Community Connect 4 (CC4) build disk CD and inserted it into a computer, you receive the message that the CD is 'Not bootable'.

Published: 01 Sep 2008 | Cref: TEC1269931 | Last Updated:20 Apr 2022

Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:26 Apr 2022