Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:30 Jun 2025

"Root element is missing" error seen when assigning ...

Describes how to repair package assignment to certain computers if the failure message is "root element missing".

Published: 17 Feb 2009 | Cref: TEC1395295 | Last Updated:23 Jul 2024

Explains the process used to create a clean RM Unify AD Sync database.

Published: 16 Sep 2016 | Cref: TEC5015612 | Last Updated:28 Feb 2024

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:04 Oct 2024

RM's advice on the recent critical SMBv3 Compression ...

Provides advice to customers about a recent SMBv3 security vulnerability.

Published: 11 Mar 2020 | Cref: TEC7258711 | Last Updated:28 Apr 2022

Detailed information about MIS Sync for RM Unify.

Published: 10 Jan 2017 | Cref: TEC5427652 | Last Updated:07 Apr 2026

An index document with links to technical and reference articles for RM Unify Single Sign Out (SLO).

Published: 15 Mar 2024 | Cref: TEC9645473 | Last Updated:15 Mar 2024

How to collect drivers from a computer and import them into ...

Provides ways to collect drivers from a vanilla computer in preparation for a Community Connect 4 build.

Published: 29 May 2014 | Cref: TEC3879222 | Last Updated:04 Oct 2024

RM Unify Network Provisioning - How to change the location ...

Describes how to change the location where new users are created.

Published: 23 Aug 2019 | Cref: TEC6741790 | Last Updated:04 Oct 2024

A regularly updated article detailing technologies reaching EOL that may affect your teaching and learning.

Published: 17 May 2018 | Cref: TEC6226235 | Last Updated:13 Jan 2023