Knowledge Library

How to export event logs from Community Connect 4 servers ... You need to be logged in to access this content

How to export the event logs from a server or computer in preparation for archiving or sending to an RM engineer for investigation.

Published: 03 Aug 2006 | Cref: TEC728823 | Last Updated:04 Oct 2024

Driver Update 106 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 11 May 2016 | Cref: DWN5119759 | Last Updated:29 Sep 2025

How to add your establishment's name and logo to CC4 Access You need to be logged in to access this content

Provides steps to add your establishment's name and logo to the CC4 Access web pages.

Published: 31 Aug 2016 | Cref: TEC5305121 | Last Updated:04 Oct 2024

Community Connect 4 build templates overview You need to be logged in to access this content

An overview and introduction to build templates as used by the Community Connect 4 (CC4) computer build process.

Published: 16 Aug 2008 | Cref: TEC1275028 | Last Updated:17 Apr 2023

Important CC4 update to fix issues with the proxy bypass ... You need to be logged in to access this content

Provides a new version of RM System Proxy and RM Vista Activation Proxy, to fix issues with the proxy bypass list.

Published: 09 Jul 2018 | Cref: DWN6321146 | Last Updated:29 Sep 2025

RM advice about the 'Log4j 2' (December 2021) vulnerability ... You need to be logged in to access this content

Information on a recently discovered vulnerability in the open-source Java logging library.

Published: 13 Dec 2021 | Cref: NWS8298444 | Last Updated:29 Sep 2025

Driver Update 149 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 05 Nov 2021 | Cref: DWN8202971 | Last Updated:29 Sep 2025

Driver Update 146 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 17 Jun 2021 | Cref: DWN7951382 | Last Updated:29 Sep 2025

Driver Update 134 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 24 May 2019 | Cref: DWN6804297 | Last Updated:29 Sep 2025

"PRIMARYTSAFAILEDPROCESSING CC4 was unable to update user ... You need to be logged in to access this content

Details an issue where recent user changes made within RM Unify Network Provisioning do not show up in a CC4 network.

Published: 15 Jun 2018 | Cref: TEC6263306 | Last Updated:04 Oct 2024