CC4 Access servers - Guidance on performance, ...

Provides advice to customers about CC4 Access server configuration.

Published: 18 Jun 2020 | Cref: TEC7327379 | Last Updated:30 Sep 2022

... occur, for example, if a folder has been renamed or moved through Windows Explorer or RM Explorer rather than through the RM Management Console.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

"Root element is missing" error seen when assigning ...

Describes how to repair package assignment to certain computers if the failure message is "root element missing".

Published: 17 Feb 2009 | Cref: TEC1395295 | Last Updated:20 Dec 2022

Overview of CC4 computer security levels

An explanation of security levels on Community Connect 4.

Published: 23 Feb 2002 | Cref: TEC8286 | Last Updated:13 Dec 2022

Community Connect 4 computer build process - computer build ...

This article discusses the Community Connect® 4 (CC4) build diagnostics button entries and how to troubleshoot failures at this point of the build.

Published: 18 Aug 2008 | Cref: TEC1275031 | Last Updated:07 Oct 2020

Community Connect - Maintaining free disk space on servers

How to ensure all drives on servers are kept free of unnecessary files.

Published: 11 Feb 2010 | Cref: TEC1620096 | Last Updated:30 Jan 2023

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Unable to use remote desktop connection to Community ...

You are unable to make a remote desktop connection to CC4 computers, despite having enabled the appropriate registry policy setting to allow this.

Published: 11 Nov 2008 | Cref: TEC1331632 | Last Updated:08 Jul 2022

Firewall exception rules in RM Tutor 6.1

Provides details of the firewall exception rules required by RM Tutor 6.1.

Published: 27 Feb 2013 | Cref: TEC2981633 | Last Updated:10 May 2023

Manual recovery process for a failed CC4 core upgrade (the ...

Provides information about a manual process that can be used to recover a failed CC4 core upgrade.

Published: 05 May 2015 | Cref: TEC4523113 | Last Updated:08 Feb 2023