Windows 8.1/Windows 10 Client Pack on Community Connect 4 ...

Provides a solution if Windows 8.1/Windows 10 Client Pack on Community Connect 4 (CC4) installation fails at CC4.4 shortcuts.

Published: 21 Aug 2013 | Cref: TEC3437701 | Last Updated:03 Oct 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Details of Google Classroom MIS group sync in RM Unify.

Published: 06 Feb 2017 | Cref: TEC5513962 | Last Updated:14 Aug 2025

Best practice advice for Trend Micro Cloud

Provides advice on installing Trend Micro Worry-Free Business Security Services.

Published: 30 May 2017 | Cref: TEC5667640 | Last Updated:22 Apr 2024

Explains why the error message "Ownership of your Google Workspace domain couldn't be verified with Google.

Published: 17 Jun 2016 | Cref: TEC5215056 | Last Updated:23 Jul 2024

Staff instructions for changing a pupil's password in CC4

Provides a video explaining the steps you need to take to change a pupil's password.

Published: 03 Oct 2022 | Cref: TEC8792455 | Last Updated:10 Oct 2022

CC4 OneDrive Sync client - Release note and general ...

Provides information about the new OneDrive Sync client for CC4.

Published: 28 Sep 2022 | Cref: TEC8782175 | Last Updated:04 Aug 2023

DFS namespace service fails to start, potentially leading ...

The DFS namespace service is stopped and is unable to be started.

Published: 25 Jun 2019 | Cref: TEC6860166 | Last Updated:04 Oct 2024

Describes how to use Task Scheduler to automate the running of a Windows PowerShell script against a Microsoft 365 domain.

Published: 04 Nov 2014 | Cref: TEC4194075 | Last Updated:03 Oct 2024

RM Tutor 6.1 v3 freezes when sharing a student's screen

Details why the RM Tutor freezes on the Start menu of a shared computer.

Published: 09 Oct 2018 | Cref: TEC6464174 | Last Updated:17 Apr 2023