CC4 - Acceptable Use Policies appear for some users at ...

Describes an issue where CC4 Acceptable Use Policies appear for some users at every logon, regardless of the schedule and whether or not they have ...

Published: 09 Jul 2012 | Cref: TEC2741542 | Last Updated:06 Nov 2026

User-defined smart-lists are not displayed in the CC4 RM ...

Describes the best practice to avoid issues with user-defined smart-lists.

Published: 09 Jul 2012 | Cref: TEC2741440 | Last Updated:06 Nov 2026

Drive mapping fails to load in the RM Management Console ...

When you try to add or edit the drive mapping using the RMMC on the CC4 network, the screen hangs at loading.

Published: 27 Mar 2012 | Cref: TEC2504547 | Last Updated:06 Nov 2026

How to run a command on a computer via the CC4 RM ...

Explains how to run a command on all or a selected group of computers, as a one-off or a scheduled task.

Published: 13 Mar 2012 | Cref: TEC2366250 | Last Updated:06 Nov 2026

Rebuilding CC4 computers with RMR, LST or PXE fails to ...

The build disk stored on the computer that is used to boot the RMR and LST rebuild process does not have the custom network card driver added to the ...

Published: 12 Oct 2011 | Cref: TEC2251617 | Last Updated:06 Nov 2026

CC4 computers may be incorrectly shown in CC4 RM Management ...

Some drivers installed on a CC4 computer may incorrectly make it appear as a tablet in the RMMC.

Published: 04 May 2012 | Cref: TEC2355575 | Last Updated:06 Nov 2026

A computer build may fail if a scheduled task runs during ...

Details an issue where a computer build may fail if a scheduled task to start, shutdown or restart a computer runs during the build process.

Published: 08 Aug 2011 | Cref: TEC2096626 | Last Updated:06 Nov 2026

CC4 computer or additional server appears in the 'Requiring ...

Describes how to resolve an issue where a CC4 computer or additional server appears in the 'Requiring system updates' smart-list after assigning some ...

Published: 21 Jul 2011 | Cref: TEC2101126 | Last Updated:06 Nov 2026

The build date is reset when a restore image is taken for a ...

Describes the effect of taking a restore image on a computer's build date.

Published: 13 Sep 2011 | Cref: TEC2092684 | Last Updated:06 Nov 2026

Users may experience long logoff times on CC4 computers

Users may experience long logoff times and computers may report as 'Offline' in the RM Management Console, despite replying to a ping request.

Published: 23 Mar 2011 | Cref: TEC1863823 | Last Updated:06 Nov 2026