Details the business roles in Arbor which need to be assigned for a user to get a Teaching Staff account in RM Unify.

Published: 19 May 2022 | Cref: TEC8560273 | Last Updated:18 May 2023

Frequently asked questions (FAQ) article for RM Unify Launch Pad notifications.

Published: 06 Mar 2018 | Cref: TEC6047587 | Last Updated:31 Mar 2026

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Lists, smart-lists and folders do not appear in the RM ...

All of a user's stored lists, smart-lists and folders may disappear in the RM Management Console in CC4.

Published: 14 Aug 2009 | Cref: TEC1504363 | Last Updated:05 Sep 2022

Explains how to provision RM Unify year groups into RM SafetyNet to apply age-appropriate user-based filtering to students.

Published: 15 Jun 2020 | Cref: TEC7325807 | Last Updated:14 Jun 2022

Explains the base configuration of OU and groups created in Google Workspace when federated with RM Unify and answers frequently asked questions.

Published: 24 Jul 2017 | Cref: TEC5782172 | Last Updated:07 Apr 2026

Important CC4 update to enable UAC for Windows 10 computers ...

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

Details how you can remove the link between your RM Unify establishment and your Microsoft 365 domain.

Published: 25 Mar 2013 | Cref: TEC3229605 | Last Updated:10 Apr 2024

How to customise the Windows 10 Start layout using the RMMC ...

... the steps to customise and export the Start layout to an xml file and import the layout to a user group on a Community Connect 4 (CC4) network.

Published: 30 Jan 2017 | Cref: TEC5471954 | Last Updated:28 Apr 2022

Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Microsoft 365 mailbox.

Published: 14 Dec 2015 | Cref: TEC4871788 | Last Updated:26 Apr 2023