RM Unify Audit log error "The requested username cannot be ...

Explains the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".

Published: 26 Feb 2021 | Cref: TEC7739377 | Last Updated:04 Oct 2024

RM MiniTablet 120 (EC10IS)

Provides product information for RM MiniTablet 120.

Published: 05 Oct 2011 | Cref: PRD1897986 | Last Updated:29 Sep 2025

Renewing an expired CC4 Access certificate

Provides steps to renew the expired CC4 Access certificate

Published: 02 Mar 2016 | Cref: TEC5054548 | Last Updated:04 Oct 2024

Unable to open Microsoft Edge (Chromium) following recent ...

Provides workaround to the issue of not able to open Microsoft Edge (Chromium) following recent update when using UEV.

Published: 10 Mar 2021 | Cref: TEC7780712 | Last Updated:03 Oct 2024

Computer build fails to install the correct drivers on a ...

Explains why third party computer build fails to install the correct drivers on a Community Connect 4 network.

Published: 15 Aug 2014 | Cref: TEC4052156 | Last Updated:03 Oct 2024

Details why a resync from RM Unify AD Sync sticks on status Requested or In Progress.

Published: 14 Dec 2017 | Cref: DWN5892529 | Last Updated:29 Sep 2025

Explains why a log error message "An error occurred while making the HTTP request to ...

Published: 26 Sep 2023 | Cref: TEC9367358 | Last Updated:26 Sep 2023

Details the checks and steps required before moving from the CSV user provisioning method to AD Sync provisioning.

Published: 16 Jan 2019 | Cref: TEC6606766 | Last Updated:04 Oct 2024

How to upgrade to VMware vSphere 6.7

Describes how you can upgrade to VMware vSphere 6.7 from vSphere 5.5 and above.

Published: 23 Aug 2018 | Cref: DWN6371222 | Last Updated:29 Sep 2025

RM Tutor 6.1 v3 Client Configurator causes a UAC prompt and ...

Workaround to allow non-admin users to run Client Configurator for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: TEC6382314 | Last Updated:17 Apr 2023