Provides an MSI which needs to be installed on to your computer to connect with SSL Connect.

Published: 29 Nov 2016 | Cref: DWN5306849 | Last Updated:08 Feb 2023

Intune (Endpoint Manager) - Shared devices may find disk ...

Describes the workaround if shared devices are running low on disk space.

Published: 28 Feb 2022 | Cref: TEC8435941 | Last Updated:04 Oct 2024

Provides PowerShell script which will unfederate the Microsoft 365 domain and clear the OnPremisesImmutable ID property of all users.

Published: 13 Aug 2013 | Cref: DWN3444137 | Last Updated:10 Apr 2024

SIMS - Delta reports

Provides reports on attendance and exclusions which are made available to other schools for more detailed analysis of attendance and exclusions ...

Published: 27 Jan 2020 | Cref: DWN7167162 | Last Updated:08 Mar 2023

SIMS - Readmitting a student

Provides a downloadable PDF document containing the details on readmitting a student.

Published: 17 Apr 2019 | Cref: DWN6700258 | Last Updated:12 May 2023

RM's advice on the recent critical SMBv3 Compression ...

Provides advice to customers about a recent SMBv3 security vulnerability.

Published: 11 Mar 2020 | Cref: TEC7258711 | Last Updated:03 Oct 2024

Provides a list of the current RM Unify apps.

Published: 23 Apr 2018 | Cref: TEC6216944 | Last Updated:04 Oct 2024

Microsoft 365 and Basic Authentication deprecation in ...

Describes the issues some customers may see with legacy clients accessing M365 once Basic Authentication (BA) is disabled in their tenancy.

Published: 01 Nov 2022 | Cref: TEC8854320 | Last Updated:01 Nov 2022

Software compatibility reference for CC4 server versions

A table showing what software is compatible with and supported on each current CC4 network version.

Published: 23 Jun 2014 | Cref: NWS3932023 | Last Updated:04 May 2023

eSafe to Smoothwall Monitor migration - RM provided tool

Provides a tool to help RM customers needing to migrate from eSafe to Smoothwall Monitor.

Published: 16 Aug 2021 | Cref: DWN8066677 | Last Updated:29 Sep 2025